Depot Team Manager

2 weeks ago

Preston, Australia Yarra Trams Full time

Ding Ding Trams are the heart of Melbourne - join our team and be part of the world’s largest tram network.

**Role Purpose**:
**About this opportunity**

Yarra Trams requires the services of an enthusiastic, motivated and experienced people leader to join our Depot team.

This position is a great opportunity for an experienced people leader to join our Lines Function and make a significant impact on the performance of our drivers. This role is critical in transforming the way we manage our people and will involve the management of a team of Drivers from our depot's. Reporting to the Manager, Lines, the role involves:

- Embedding a customer service culture where all direct reports think like a passenger;
- Monitoring, analysing and taking action on customer related incidents;
- Building and maintaining an effective manager-employee relationship;
- Fostering a zero harm culture with safety at front of mind for all employees;
- Providing ongoing coaching, feedback and support to the drivers;
**About you**

Ideally you will have:

- Proven recent people management experience (mandatory);
- Proven experience of influencing behaviour and delivering through others;
- Proven track record of line management experience in a transport or other customer service environment;
- An understanding of the principles of continuous improvement;
- Knowledge and understanding of Workcover procedures and legislation;
- A strong ability to effectively manage, coach, develop and motivate staff;
- Strong investigative, auditing and report writing skills;
- A current Victorian Driver's licence.

Application close: 12 June 2025

**Why Yarra Trams?**

At Yarra Trams, we foster a workplace built on respect, celebrate diversity, and embrace inclusivity. Plus, you’ll enjoy the following benefits:

- A Free travel pass for Victoria’s Public Transport Network
- Competitive salary and great conditions
- Professional Development
- Career growth opportunities
- A commitment to your health and wellbeing including free flu vax, discounted gym membership, and access to our Employee Assistance Program (EAP)
- Paid Parental leave for primary caregivers

**About Yarra Trams**

Yarra Trams is proudly operated by Yarra Journey Makers, a joint venture between Transdev Australia and John Holland. We work with the Department of Transport and Planning, alongside its transport agencies and operators to provide a fully integrated, sustainable transport service for the people of Melbourne.

Please note, our selection process includes pre-employment checks, such as a police check and a medical assessment. Yarra Trams employees are required to adhere to Yarra Trams Policies and Procedures such as, but not limited to, Health and Safety Policy, Equal Employment Opportunity & Workplace Bullying Policy, Drug and Alcohol Management Program Policy (including drug and alcohol testing programs).

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