Customer Service, Sales

4 days ago

Clayton South, Australia Pippa's Kitchen Full time

**Customer Service, Sales & Promotions - Part-Time (Melbourne)**

Pippa’s Kitchen is looking for a proactive and people-focused team member to support our growing community of customers. In this role, you’ll assist clients of all kinds — from regular weekly meal customers to Home Care Package (HCP) and NDIS participants — making sure everyone has a smooth and positive ordering experience.

Alongside client support, you’ll also help grow the business by reaching out to community groups, aged care organisations, and independent retailers to promote our meals and explore wholesale opportunities.

**What you’ll do**:

- Support customers with onboarding, ordering, and enquiries.
- Assist HCP and NDIS clients with tailored service needs.
- Build relationships with community groups and retail partners.
- Promote Pippa’s Kitchen through outreach and presentations.

**What we’re looking for**:

- Excellent communication and people skills.
- Organised, proactive, and confident following up leads.
- Comfortable working with both individual customers and organisations.
- Familiarity with HCP/NDIS processes (advantageous, not essential).
- Competent with digital tools and happy to help others use them.

This is a **part-time role with potential to grow**. If you’re motivated, community-minded, and excited to help people access healthy meals while supporting business growth, we’d love to hear from you.

**Job Type**: Part-time

Pay: From $28.12 per hour

Expected hours: 14 - 21 per week

Application Question(s):

- Have your own vehicle?

**Experience**:

- Customer service: 1 year (required)

Licence/Certification:

- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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