Sales and Marketing Trainee

**Sales and Marketing Trainee - Aged Care**

Exciting opportunity in Aged Care Sales and Marketing - South Eastern suburbs and Mornington Peninsula Focus:

- Working between, Boronia, Hampton Park, Frankston and Mornington
- Fantastic opportunity for those with an aged care or healthcare background or a passion for helping people to join a leading aged care provider to make a genuine difference to older Victorians who are transitioning into residential aged care
- Great working environment, bonus and salary benefits

**What you do does matter**:

- At Autumn Aged Care, you’ll be part of a diverse, engaging and collaborative team culture that is driven to deliver - Excellence Every Resident Every Time
- Sales and Marketing role will help older Australians and their families in the transition into residential aged care including helping potential residential aged care clients, and their families, navigate the residential admissions process from initial contact to accommodation approval into our Residential Aged Care Homes
- The role helps Autumn Aged Care to achieve bed-fill and revenue targets for our homes that are located in the South Eastern suburbs and Mornington Peninsula
- Working in a small team and collaborating with the Executive Group and Home Management Teams your responsibilities include working closely with potential residential clients and their families to take them through from initial enquiry to on-boarding into Autumn Aged Care Homes, supporting families through the complex Residential aged care process in collaboration with relevant stakeholders.

**Your day to day activities will include**:

- Delivering a great customer experience to those looking to navigate the aged care system
- Stimulating and assisting incoming enquiries, home tours and providing expert advice around aged care admissions
- Developing and executing marketing activities to ensure potential customers are aware of our services and able to access them quickly when the need arises
- Providing guidance to help customers understand the financial aspects of aged care
- Building strong relationships with referrers including local hospital networks, home care providers, local GP practices and Retirement Villages as well as our home management teams at each of our aged care homes
- Assisting with the achievement of home occupancy rates to achieve financial sustainability

**To thrive in the role you will have to learn and deliver**:

- Admissions, Customer Service or Sales and Marketing activities
- Be passionate, results-oriented and a hands on individual who thrives in a fast-paced environment and inspires and motivates others
- Sales AND marketing within the healthcare industry
- Financial and commercial acumen with demonstrate attention to detail
- High empathy and emotional intelligence to build trust and show integrity
- Build strong networks and maintaining effective relationships to ensure strong sales outcomes
- Show care by listening carefully, seeking feedback and being customer service driven
- To solve problems by being collaborative, creative and analytical
- Negotiation and problem solving skills
- High level verbal and written communication skills
- Strong IT capability including CRM, Microsoft Office and other operating systems
- Develop experience working in complex environments as part of a multidisciplinary team and ability to juggle competing priorities while fostering effective working relationships
- Clear National Police Record Check/NDIS clearance
- Current drivers licence

**As a valued employee your experience matters - we look forward to the successful applicate**:

- Being a key member of this trusted, respectful service dedicated to contributing to community and society
- Making our people our services best asset
- Proudly being part of a service that values and places stakeholders first
- Engaging in meaningful work with a strong commitment to customer experience
- Receiving a competitive salary and bonus opportunity

**Interested in applying**:
We are proud to provide an inclusive workplace - with a diverse workforce that reflects the client base. We respect and value differences and encourage people of all ages and backgrounds to apply.

Pay: $60,000.00 - $75,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- FRANKSTON, VIC 3199: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person