Customer Service/admin Assistant

1 week ago

Wacol, Australia Jaybel Office Choice Full time

**About the company**

Jaybel Office Choice is an office supplies company which services the Stationery, IT products, Ink & Toners, Office Furniture, Canteen & Janitorial Products, Safety & PPE, Workwear, Corporate Wear, Promo and Printing requirements of our clients. We have experienced exceptional growth in the past few years, which has made us one of the fastest growing office supplies companies in the industry.

**About the Role**:
An opportunity has become available for an organised and productive person with a high attention to detail to join our like-minded team in our Office Supplies department. You will be responsible for offering exceptional service and administration duties.

**Responsibilities Include**:

- prepare quotes & process orders
- organise workflow to meet customer timeframes
- obtain and evaluate all relevant information to handle product and service enquiries
- communicate and coordinate with internal departments
- respond promptly to all enquiries
- handle and resolve customer complaints
- provide delivery information
- work at the highest level of accuracy

To be successful in this role you will have an enthusiastic can-do attitude, a high-energy approach, fast learning skills and motivation to provide exceptional service, and most importantly a high attention to detail.

You will be joining a growth hungry business that values its people and a business that has a fantastic reputation, friendly welcoming culture, and a collaborative approach to success.

Work Remotely
- No

**Salary**: $50,000.00 - $55,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Experience**:

- inbound call centre: 1 year (preferred)
- outbound call centre: 1 year (preferred)
- customer service: 1 year (required)

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