Organisational Resilience Manager

**Lead the charge in building a resilient, future-ready organisation as our Organisational Resilience Manager If you’re a good fit for this role and live in Brisbane, Sydney, and Melbourne we’d love you to apply.**

**Why join us?**
- You'll get 14% super as standard, to help your future come alive.
- Unleash your potential and build a career to be proud of through excellent training and development opportunities.
- Balance your work between in-person days at our purpose-built hubs and working from home.
- In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

**About the role**

As part of the Group Risk and Assurance business unit, the Organisational Resilience Team plays a critical role in ensuring ART can effectively prepare for, respond to, and recover from disruptions—safeguarding our members and beneficiaries from adverse impacts. The Organisational Resilience Manager is a key contributor to this mission, responsible for supporting and delivering initiatives within ART’s organisational resilience program. This role involves close collaboration with stakeholders across the business, driving continuous improvement and embedding CPS230 Operational Risk Management practices. With a focus on building an integrated, adaptive, and compliant resilience capability, this position helps ensure ART remains robust and responsive in a dynamic risk environment.

Key aspects of the role include:

- Support the delivery of ART’s organisational resilience strategy to protect members and beneficiaries from disruption.
- Lead, plan, coordinate or contribute to embed and sustain organisational resilience activities including APRA regulatory standard, CPS230 Operational Risk Management.
- Guide business units in fulfilling continuity requirements through Business Impact Analysis, plan reviews, and testing.
- Build and maintain strong stakeholder relationships to drive continuous improvement and ensure the resilience program remains fit-for-purpose.
- Develop and maintain governance documents that underpin ART’s resilience framework.
- Provide expert advice on risk mitigation aligned with regulatory requirements, Board risk appetite, and industry best practices.
- Contribute to reporting for Executive, Committee, and Board audiences, highlighting risk profiles, control effectiveness, and emerging issues.
- Manage and enhance disruption and crisis management processes, tools, and preparedness activities.
- Coordinate and lead activities to support ART’s Organisational Resilience Test and Exercise program, working with Critical Operation Owners, Leads and key stakeholders within the business.
- Monitor internal and external environments for emerging risks and lead proactive response efforts.
- Manage costs and external spend in line with budget to achieve the right balance between effectiveness and efficiency.

This role is a permanent opportunity.

**About you**

It goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too:

- Tertiary qualification in a relevant discipline.
- Demonstrated experience in organisational resilience, business continuity and crisis management.
- Demonstrated experience working within a regulated environment.
- Demonstrated experience in identifying impacts of change on business process and practices and implementing changes to address these impacts.
- Demonstrated ability to operate calmly and effectively in a changing and ambiguous environment e.g. a disruption.
- A willingness to work flexibly to ensure business needs are met.
- A can-do, open, and pragmatic approach to problem-solving.

**About us**

Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us - and recruitment is no different.