Warehouse Manager

**About us**:
TXO, a collective of four brands including MMX, Lynx, and TEQPORT, is a global leader in sustainable telecom network solutions. Our vision: to be the world’s local partner for sustainable telecom networks, drives our commitment to the circular economy. We offer a full range of services to extend the life of telecom networks, from sourcing nearly a million multi-vendor network parts to responsible decommissioning and network engineering. The business is one of the fastest growing companies in the UK and Ireland and also operates in the USA, Sweden, France, Germany, Australia, South Africa and Brazil.

Our approach not only saves costs but also reduces environmental impact. With advanced asset management and recovery solutions, we ensure maximum value and quality without compromising performance. Our expanded capabilities, bolstered by Lynx and TEQPORT, cover meticulous testing and restoration of equipment. In partnership with TowerBrook Delta, we’re dedicated to sustainable, efficient telecom network management, guided by our ‘circle of value’.

**Position**:
Reporting to the Operations Manager (Pty). The Warehouse Manager is responsible for the day-to-day management of the Warehouse and Yard. Ensuring stock is Stored, Processed, Booked in, Dispatched or Recycled in a timely manner in accordance with Health and Safety requirements.

**Specific Responsibilities**

**Warehouse Management**
- Plan, organize, and oversee daily warehouse activities, including receiving, storage, picking, packing, and dispatching of goods, Operate and drive the forklift to assist placement of incoming stock to the correct area
- Oversee receive and sortation operations to ensure incoming goods are correctly allocated for booking in or recovery making sure all pallets are labelled with the correct purchase order numbers
- Maintain active and on-going communication with the Operations Manager and Warehouse Operatives to coordinate daily operations
- Attend meetings and actively contribute
- Liaise with Operations Manager and staff to ensure security of warehouse facilities
- Assisting in other Warehouse duties and areas when required
- The role is also expected to perform any reasonable requests which are not defined but in the ability of the individual

**Labor Planning, Staff Supervision**
- Managing Warehouse Operatives non-performance and escalating issues of non-performance to the Operations Manager
- Lead, train, and manage warehouse staff, ensuring high levels of motivation and productivity

**Health & Safety and Compliance**
- Ensure warehouse operations are carried out safely. Ensuring that the health and safety policy and procedures are adhered to including but not limited to PPE and safe working procedures
- Liaising with the QHSE Advisor (UK) to ensure that all warehouse tasks/operations are covered under risk assessments and inform QHSE when new risk assessments are required
- Ensuring all plant equipment (including but not limited to Forklifts, racking and tools) are well maintained and suitable for use. Quarantining any items which are unsafe and making recommendations to the Operations Manager for replacement
- Follow all companies Policies and Procedures including but not limited to Quality, Health and Safety, Environment and Information Security

**Inventory and Stock Control**
- Oversee the accuracy and integrity of stock management systems

**Continuous Improvement and Reporting**
- Make recommendations to the Operations Manager for any new processes and procedures which will optimise the operation
- Monitor operational costs and identify areas where efficiencies can be gained to reduce expenses
- Implement strategies to control costs without compromising the quality of service, such as optimizing warehouse layouts, reducing waste, and improving inventory accuracy
- Collaborate with other departments to coordinate logistics and resolve any issues

**Key Performance Indicators (KPIs)**:

- Order accuracy and fulfilment rates
- Inventory accuracy and stock turn, including bonded goods reconciliation.
- On-time delivery performance
- Warehouse safety record (e.g., number of incidents)
- Labor efficiency (e.g., productivity per hour, labour costs vs. operational output)
- Warehouse operating costs

**Qualifications**:

- Forklift Licence
- Proven experience as a Warehouse Manager or in a similar role
- Strong knowledge of warehouse operations and inventory management systems
- Excellent leadership and team management skills
- Strong problem-solving abilities and attention to detail

**Requirements**:
**About you**
- Proven experience in warehouse environment, preferably in telecoms related industries
- Ability to work collaboratively with all levels of company staff
- Ability to deliver effective feedback, both written and verbal
- Proficiency with warehouse procedures and policies
- Ability to handle multiple projects simultaneously and work under tight deadlines

**Other information**:
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