Current jobs related to Complaints and Research Assistant - Melbourne - Parliament of Victoria
-
Research Assistant
1 week ago
Melbourne, Victoria, Australia Orima Research Full timePosted: 30/10/2024Closing Date: 01/12/2024Job Type: Permanent - Full TimeLocation: MelbourneJob Category: Research & ConsultingPosition TitleResearch AssistantDivisionPositions in Quantitative or Qualitative research streamsStreamsProfessionalLocationsCanberra & Melbourne (Collingwood), Qualitative research roles in MelbourneStart DateLate January...
-
Research Assistant
2 weeks ago
Melbourne, Victoria, Australia Emeritus Research Full time $60,000 - $80,000 per yearAre you curious about the world of clinical trials and passionate about science?Do you want to be part of a purpose-driven organisation making a global impact?How does an extra paid day off each month sound?If you're enthusiastic, motivated, and ready to grow with a dynamic team — Emeritus Research wants to hear from youAbout us:Emeritus Research has a...
-
Professional in Complaints Resolution
1 week ago
Melbourne, Victoria, Australia beBeeComplaints Full time $92,332 - $104,762Job Title:Complaints Resolution ProfessionalAbout the Role:The Complaints Resolution Professional provides dedicated support to a committee within the legislative framework, collaborating closely with Members from both the Legislative Council and Assembly.Reporting directly to the Senior Research Officer, you will handle complex complaints and enquiries from...
-
Complaints Officer
2 weeks ago
Melbourne, Australia Office of the Ombudsman Victoria Full timeLocation: Melbourne | CBD Job type: Full time / 12 months Organisation: Office of the Ombudsman Victoria **Salary**: $95,102 - $107,905 Occupation: Regulatory Governance and Compliance Reference: VG/SF/ER/1818905 The role is responsible for receiving inbound contact from the public via a variety of digital channels, undertaking initial research, making...
-
Research Assistant
2 weeks ago
Melbourne, Victoria, Australia WEHI (Walter and Eliza Hall Institute of Medical Research) Full time $82,018 - $102,979Job TitleResearch Assistant (Microscopist)Job DescriptionAn excellent opportunity is available for a Research Assistant to join the Centre for Dynamic Imaging in the Advanced Technology and Biology Division at Australia's pre-eminent biomedical research institute.About the positionWe are seeking a highly motivated Research Assistant to join our team to...
-
Complaints Officer
1 week ago
Melbourne, Australia Talent International Full time**Job Details**: **Location** Melbourne **Salary** Negotiable **Job Type** Full Time **Ref** BBBH100257_1680058731 **Contact** Daniel Clifford **Posted** about 5 hours ago **The Client and Role**: We are currently working with a global financial services organisation that requires multiple Complaints Officers with experience in the superannuation...
-
Public Complaints Specialist
1 week ago
Melbourne, Victoria, Australia beBeeComplaints Full time $95,102 - $107,905Job Title: Public Complaints SpecialistThis is a fixed-term opportunity to join our team as a Public Complaints Specialist. As a key member of our unit, you will play a critical role in handling and resolving complaints from the public.In this position, you will be responsible for receiving and investigating complaints via various digital channels,...
-
Research Assistant
3 days ago
Melbourne, Victoria, Australia WEHI (Walter and Eliza Hall Institute of Medical Research) Full time $82,108 - $94,209Job TitleResearch AssistantJob DescriptionAn excellent opportunity is available for a Research Assistant to join the King Lab within the Genetics and Gene Regulation Division at Australia's pre-eminent biomedical research institute.About the PositionThe King Lab aims to understand how defects in gene regulatory networks are involved in human immune-mediated...
-
Complaints Support Officer
1 week ago
Melbourne, Victoria, Australia Court Services Victoria Full time**About us**Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...
-
Complaints Support Officer
1 week ago
Melbourne, Australia Victorian Government Full time**Overview**: **Work Type**:Fixed-term - Part-time **Salary**: $60,295 - $77,430 **Grade**:VPS 2 **Occupation**:Legal **Location**:Melbourne - CBD and Inner Metro suburbs **Reference**:VG/COO995NS Be part of a purpose-driven organisation that supports judicial integrity Fixed term until Sept 2026. Part time (2 days per week) - flexible Pivotal support...
Complaints and Research Assistant
2 weeks ago
Location: Melbourne | CBD
Job type: Full time
Organisation: Parliament of Victoria
**Salary**: $92,332 - $104,762
Occupation: Research
Reference: VG/002031C
The Parliament of Victoria through its elected representatives is accountable to the Victorian community for the provision and conduct of representative government in the interests of all Victorians. The Departments of the Parliament deliver apolitical, professional, and innovative services to support our elected representatives and the Parliament as an institution. Through our commitment to diversity and equality, we are actively engaged in promoting and maintaining a safe and inclusive work environment where all employees are respected, valued, and supported. Our employees are the key to our success and bring new responses to issues and challenges we face in our work in the delivery of quality services to support the work of the Parliament.
**COMPLAINTS AND RESEARCH ASSISTANT**
**JOINT INVESTIGATORY COMMITTEES**
**DEPARTMENT OF THE LEGISLATIVE COUNCIL**
- Ongoing, FT Opportunity
- PoV Grade 4, $92,332 - $104,762 + 11.5% superannuation
**About the role**
The Complaints and Research Assistant sits within the secretariat supporting the Integrity and Oversight Committee - a committee consisting of Members drawn from both the Legislative Council and Legislative Assembly.
Working under the supervision of the Senior Research Officer, you will handle complex enquiries and complaints from the public about integrity agencies oversighted by the Committee, maintaining confidentiality and diplomacy on sensitive issues. You will also provide high-level research and administrative support to the Committee in order to meet regular and tight reporting deadlines.
**About you**
To succeed in this role, you will have proven experience in managing challenging complaints. You will need a high level of resilience, be a strong communicator who works well under pressure, and a collaborative team member.
You possess the capacity to quickly develop knowledge of legislation and procedures relevant to the work of the Committee and provide accurate advice to internal and external stakeholders based on this knowledge. An understanding of the parliamentary environment, its systems and the political process will be highly beneficial.
**Why join us?**
We offer flexible work, come to the iconic heritage listed Parliament House building or our adjacent modern offices and collaborate with the team one day, work from home the next.
We understand that your health and wellbeing are integral to your success and have a range of benefits to ensure your physical and mental health are supported. These include access to health and wellbeing initiatives.
Your professional development is important to us. That's why we have a dedicated learning and development framework, along with development programs and targeted in-house training to support your professional growth.
When you excel at your work and initiate innovative solutions or go above and beyond to demonstrate our values, you will be recognised for your efforts through our reward and recognition program.
For more information about a career with us, visit our website.
**How to apply**
**The process from here**
Please note interviews for this position are likely to occur in January 2025.
**Accessibility**
**Privacy Collection Notice**
The Parliament of Victoria and the parliamentary departments are committed to protecting your privacy. We handle personal information in accordance with the _Privacy and Data Protection Act 2014 (Vic) _**(PDP Act)** and other relevant legislation.
**Child Safe Standards**
The parliamentary departments are committed to upholding the Victorian Child Safe Standards and the protections afforded to children in the _Child Wellbeing and Safety Act 2005_. We are committed to the cultural safety of Aboriginal children, the cultural safety of children from culturally and/or linguistically diverse backgrounds, and to providing a safe environment for children with a disability.
**COVID-19 compliance
