Race Data Capture Technical Operator

7 days ago

Randwick, Australia tripleSdata Pty Ltd Full time

**Position Description**

Job Title: Race Data Capture Technical Operator
Employment Type: Full Time Employee/ Casual Employee
Reports to: Operations Manager Racing

**Who We Are**

Founded in 2017, we are the world market leader for timing and data tracking solutions with industry experience in racecourses Australia wide. We combine all aspects of our expertise to deliver unmatched race experience with rich data, enhanced outputs, and real time intelligence. tripleSdata offers cutting edge, next generation, fully automated technology, and innovation that solves the disconnect between the collection and analysis of real-time data and its interpretation when merged with appropriate technology.

tripleSdata is a young and agile company, founded and led by people with a passion for sports and data.

We’re looking to grow our product offering across Australia and around the world as a result we are continually expanding and looking for multiple fulltime and part time roles as the company grows.

**Your Impact**

Your job title is Race Data Capture Technical Operator, and your primary function is to operate our race day tracking system and capture real time data.

Your input to our company matters; our data is seen and used by broadcasters, punters, and racing professionals across the globe. Accuracy and having an eye for detail is paramount.

This is not your standard 9-5 job and is shift work, 38 hours per week across a 7-day week.

**Key Responsibilities**
- Preparation of racecourse and race day infrastructure/software.
- Set up and operate race day tracking systems.
- Liaise with tripleSdata staff and external third parties to ensure a smooth and professional delivery of race day operations.
- Perform post-race day activities such as, but not limited to, race day reports and error management.
- Perform QA of new systems and software, identifying any issues and working with the relevant teams with error and management reports.
- Utilise Asset Management Software for maintenance and all asset movements.
- Assist with maintenance and software updates.
- Assist with system and product documentation including reviews and updates.
- Manage and provide updates to Operations Manuals for Hardware and Software related technologies
- Analyse trends to prevent re-occurring issues, alert management, and staff to process and troubleshooting improvements.
- Provide first level support to race day operators and external parties. tripleSdata Pty Ltd
- Report weekly support actions to Operations Manager.
- Monitor internal systems tools.
- Use remote tools and diagnostic utilities to aid in troubleshooting.

**Key Technical Skills & Experience**
- Ideally experienced in real time sports data capture.
- A good understanding of networking technology
- Computer proficiency with strong technical and analytical skills
- Experienced in Microsoft Office products.
- Must be able to work evenings, weekends, and holidays.
- High level of interest to learn new skills.
- Excellent communications skills, be confident, be able to contribute and work in a team environment or flying solo and accept accountability for actions.
- Must have excellent attention to detail.
- High level of concentration.

Diversity strengthens our team as we continually expand, and so we are committed to equal employment opportunities regardless of race, religion, sexual orientation, age, disability, or gender identity. Applicants of diverse backgrounds are encouraged to apply tripleSdata Pty Ltd

**Job Types**: Full-time, Casual

Schedule:

- Shift work

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