Capability Partner

**About the Role**
We're excited to announce some new opportunities within our Capability team We have multiple positions available, both Permanent and Maximum Term Contracts.

In this role, you'll be responsible for conducting Training Needs Analysis and referencing Change Impact Assessments to identify the learning audiences, their needs, assumptions, and dependencies in knowledge, skills, or behaviours required for effective knowledge transfer and change adoption in each audience group. You'll also recommend solutions and resourcing to deliver the appropriate approaches for the learning needs of these audiences.

Your tasks will include scoping, designing, building, and delivering or co-delivering learning experiences and modules that effectively develop, assess, and embed the necessary knowledge, skills, and behaviours required for transformation program initiatives. You'll schedule the learning build and provide guidance on training timelines that inform the change schedule and delivery dates.

Additionally, you'll efficiently build effective system walkthroughs and simulations for all system-related changes when required. You'll work closely with the change manager to scope and design assessment methods and micro-learning tools that assess effectiveness and allow leaders and team members to continually embed learning post-change go-live.

Finally, you'll be responsible for the ongoing refinement and management of existing Enterprise Capability learning programs and experiences to include any necessary changes.
**About you**
To be successful in this role, you should have a solid understanding of training needs analysis, learning methodologies, and moments of learning needs, with the ability to choose the most effective learning and performance solutions. You should be familiar with Human-Centred Design approaches and have experience in project and program management, as well as adult learning principles.

Your extensive experience in scoping, designing, and building learning experiences across various mediums and technologies is crucial. This includes e-learning, simulations, video, digital classroom leader-led, classroom instructor-led, self-paced, leader-led, on-the-job tools, and knowledge management resources. You should be adept at creating content for both technical (compliance, process, system) and customer engagement competencies, for both frontline and support specialist audiences.

Intermediate to advanced skills in learning authoring, information design, and media tools are essential. You should be proficient in tools like Articulate 360 (Storyline, Rise), Microsoft Office Suite, and online video editing/animation tools (such as Vyond, Vimeo, Canva), as well as digital classroom software like MS Teams. Experience with SharePoint, Adobe Captivate, and HTML/CSS is also desirable.

Strong internal consulting skills are a must, along with a proven ability to manage a large volume of diverse work autonomously through to completion.
**About Us**
BOQ Group is a truly unique group of challenger brands with a purpose - to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal - to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
- BOQ Group is a member of Pride in Diversity and a participating organization in the Australian Workplace Equality Index

**How to Apply**

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the p