Centre Manager

24 hours ago

Ballarat, Australia Mecwacare Full time

Full Time Position - Ballarat Location
- Generous Salary Packaging - increase your take home pay
- Training and Development

**CENTRE MANAGER**

**SOUTH WEST REGIONAL OFFICE**
- Full Time Position - Ballarat Location
- Generous Salary Packaging - increase your take home pay
- Training and Development

We are seeking an experienced and highly motivated professional to join our Home Care Services team. The Centre Manager, Home Care Services is responsible for the overall day to day management of the centre to ensure smooth operations of all programs delivered from the site, provision of support to staff to undertake their roles, initial investigation of incidents, feedback and complaints from staff and clients. The role also provides first line response to all stakeholders contacting the site, supports staff recruitment and orientation and the implementation of improvement initiatives and processes that improve utilisation and retention of staff. This role is integral in the optimisation of service delivery across the designated service delivery area. This is a fixed term 3 year contract with the opportunity for extension.

**What you**
**bring**:

- Operations management skills.
- Experience in rostering, care coordination and a demonstrated ability to provide excellent customer service.
- Effective communication, both verbal and written, including report writing.
- Ability to build a responsive and motivated team to deliver excellent care.
- Experience in communicating with diverse cultural groups.
- Ability to develop and maintain professional relationships with a broad range of internal and external stakeholders.
- Sound understanding of budget management and effective use of resources.
- High level problem solving, investigative and analytical skills.
- Ability to identify workforce development needs and support individual and team performance.
- Strong IT skills including the Microsoft Office suite.
- Knowledge of CHSP, HACC PYP, NDIS guidelines and My Aged Care would be advantageous.
- Previous experience in a similar or Team Leader role in the aged, home care and/or community services sector.

**What**
**we offer**:

- Training and Development opportunities.
- Full Salary Packaging up to $15,900 and Meals Card up to $2,700
- Career Progression Opportunities.
- Board Scholarships and Employee Awards.
- Employee Assistance Program.

**About us**:
**mecwacare **is a leading not-for-profit organisation that has been supporting Victorians for more than 62 years. We are a values-based, care-driven organisation that provides residential, community and in-home nursing, care and support services for the elderly and people living with a disability. mecwacare supports more than 17,000 people each week across greater Melbourne and regional Victoria. We are a rapidly growing organisation with a diverse workforce of more than 2,000 employees and 500 volunteers, representing 89 nationalities and speaking 100 languages.

All successful applicants require a successful Police Check and comply with vaccination requirements.

**For any enquiries**:Contact Chantelle Keven, General Manager North West Region on (03) 5333 0900.

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