Product Managers

Location:
- Adelaide CBD- Job Type:
- Permanent- Posted:
- 1 day ago- Contact:
- Jessica Gadsby- Discipline:
- General IT
- Reference:
- 257935**About the Company**

This Adelaide based global software company specialises in providing innovative software solutions tailored for the hospitality industry. Their platform helps solve highly complex workforce and human capital issues powered by AI and data-led machine learning.

Fantastic Adelaide CBD office location with great facilities and a well-stocked kitchen. They have always supported flexible work options.

**About the role**

As a Product Manager, you will be customer-focused and driven by the relentless pursuit of delivering value to users. You understand that success is not just about launching a product but ensuring its continued growth, relevance, and ability to solve real-world problems. As Product Manager, you act as the bridge between customers and internal teams, ensuring the delivery of quality products while maximizing product value in line with the product vision.

**Responsibilities**

**Product Strategy**
- Collaborate closely with the VP of Product and CTO to develop and execute a client-driven product roadmap.
- Evaluate business benefits, associated risks, customer requirements, and market opportunities.

**Product Development Expertise**
- Translate product concepts into actionable solutions, defining products precisely and constructing robust, technologically advanced solutions.

**Customer Relationship Management**
- Build strong working relationships with customers, empathizing with their needs and pain points.
- Translate customer insights into actionable product improvements and innovative features.
- Actively seek feedback from customers and stakeholders throughout development, refining the product backlog.

**Communication & Collaboration**
- Maintain ongoing communication with customers and stakeholders, addressing inquiries, providing updates, and clarifying requirements.
- Lead Agile development teams, fostering a culture of innovation within the organization.
- Communicate the product roadmap and collaborate with cross-functional teams to define product requirements, features, and user stories.

**User Centric Design**
- Maintain a deep understanding of user personas and design with empathy.
- Track feature usage effectively to create products aligned with user needs and expectations.

**Market Insight & Innovation**
- Champion innovation through market insight, analysing QSR and WFM market trends, emerging technologies, and competitive intelligence.
- Analyse competitors to differentiate products, identify market gaps, and prioritize features.

**Domain Expertise**
- Cultivate profound QSR domain expertise, comprehending operational intricacies, compliance mandates, and customer expectations.
- Utilise domain knowledge to empathize with users, pinpoint pain points, and develop comprehensive solutions.

**Data Driven Decision-Making**
- Manage feature usage tracking and measurement, monitoring user adoption and behavior.
- Utilize data analytics tools to optimize user experiences, continuously monitoring key product metrics.
- Identify opportunities for innovation and growth, proposing new features and enhancements based on data insights.

**Skills and experience**

**Customer-Centric Focus**: Your passion for enhancing the user experience and your ability to translate customer needs into actionable product features is unparalleled.

**Drive and Ambition**: You are fueled by an unrelenting desire to excel and are committed to going the extra mile to achieve excellence in your role.

**Strategic Thinking**: Success for you extends beyond the launch phase; you have a strategic mindset, always keeping an eye on long-term growth and relevance.

**Collaborative Spirit**: You thrive in cross-functional teams and are adept at fostering cooperation among diverse groups of professionals.

**Industry Expertise**: A background or understanding of the fast-food and QSR industry is highly advantageous, allowing you to bring valuable insights to the table.

For more information or a confidential discussion, please contact Jessica Gadsby on (08)8112 7417 quoting reference 257935.
- Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._