Customer Service

2 days ago

Riverstone, Australia Boronia Manufacturing Full time

**Your responsibilities would include, but are not limited to**:

- Entering & processing orders
- Phone & reception skills, answering customer queries
- Assisting with data entry, filing, and archiving
- Assisting customers with orders
- Record keeping & note taking
- Outgoing mail
- Assisting to further develop our data base
- Assist with calendar booking when required
- Help with general sales
- Assist with the input of data in forms/documents
- Assisting & supporting other team members when required
- General office duties

**To be successful in this role you will possess**:

- Highly developed customer service skills
- Exceptional phone manner
- Computer skills
- Excellent attention to detail & accuracy
- Be able to take direction and work as part of a team
- Demonstrate effective verbal & written communication skills
- Have good presentation
- A pleasant and enthusiastic “Can do” personality
- Good knowledge of Microsoft Word and Excel
- Strong work ethic
- Motivated and proactive approach
- Industry knowledge to be able to converse with customers
- Time management skills with the ability to prioritize
- The ability to take ownership of a task and see it through to completion

**General Information**:

- Full Time Role
- 6-month probation period
- Monday - Thursday 7.30am - 4pm, Friday 7.30am - 2pm
- ½ hour lunch break and 10-minute morning tea break
- 4 weeks annual leave (with leave loading)
- 9.5% Superannuation
- Approximately 2 weeks Christmas shut down period
- Approximate hourly rate $25 gross

**Job Types**: Full-time, Permanent

**Salary**: $43,579.94 - $50,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Riverstone, NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)
- Office: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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