Business Management Associate

-Job description

**Some career choices have more impact than others.**

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

Wealth and Personal Banking (WPB) ambition is to become Australia’s #1 International Retail Bank, to focus on the internationalist customer and to build a progressive bank for the future. We are investing in long term growth including expanding our Branch network and digital capability to deliver a premium service to our high net worth customers

The Business Management Associate plays a crucial role in supporting Fraud, Credit and Control Services (FCCS) by assisting with strategic planning, operational efficiency and financial oversight. The reports to the FCCS Business Manager and will work closely with the Head of FCCS with Wealth and Personal Banking.

**Responsibilities**
- Support planning, management and reporting on the day-to-day strategy and operations of the FCCS business
- Ownership of the business continuity plans for FCCS, cost management, support and drive FCCS agenda and supporting governance activities
- Oversee and produce required business reports and analytics to enable appropriate oversight of all cost centres within FCCS
- Provide support on change initiatives and requirements
- Support Head of FCCS in the absence of personal assistant, and occasionally will assist the FCCS leadership team with co-ordination and planning of key meetings
- Planning and co-ordination of events across FCCS
Requirements

**Requirements**:

- Bachelor’s degree in a Finance and/or business-related field.
- Strong financial analytical background and proven ability in financial / analytical reasoning, including being able to contextualise financial data into business activities and conclusions
- Excellent interpersonal skills, with a proven ability to articulate complex issues concisely and in simple language, both oral and written
- Proven negotiation, stakeholder management, motivational, analytical, planning, communications, organisational, problem-solving, managerial, project management and customer service skills.
- Demonstrated business knowledge, such as understanding of retail banking and distribution strategies, structures, processes and objectives and experience leading complex change.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.