Quality Officer Thornleigh

7 days ago


Thornleigh, Australia Presbyterian Aged Care Full time

About Us

Our mission is to provide care and accommodation for older Australians, with a commitment to excellence. For over 75 years, Presbyterian Aged Care has been one of Australia’s most experienced and trusted providers of aged care services. We know how to provide compassionate care.

About the Role

A permanent part time (32 hours per fortnight) position is available for an enthusiastic and passionate Quality Officer for our Thornleigh site. The role will administer and support the development and implementation of PAC’s Quality, Safety & Service Excellence Framework. You will work with the Quality Implementation Manager to ensure PAC meets its internal and external requirements through quality program, initiatives, audits and other program administration support work as required.

**Responsibilities include**:
Supporting the facility to ensure they meet PAC and ACQSC standards in a collaborative manner
Participate in a schedule of audits across the facility to review and support quality outcomes regularly
Review and audit to ensure customer satisfaction
Benchmark PAC within the industry and support development of plans to improve identified gap areas.
Support development of procedures for best care and service delivery
Data creation and collection to support planning and quality care through development and review of quality plans
Provide administrative support to ensure all elements of framework are documented and supported.
Provide training and support to the Service Manager and teams across the site

About You

What We Can Offer You

As an employee at PAC, you are rewarded and recognised for you work, and you’ll have access to a range of perks and benefits. Some benefits include:
Competitive salary and Not-for-profit salary packaging benefits
Supportive management and leadership
Opportunities to grow and work within one of Australia’s most trusted Aged Care providers
Ongoing education
Supportive management and leadership
32 hours per fortnight - must be able to work Thursday but flexible on the second day
Paid leave provisions for both parents
Opportunities to grow and work within one of Australia’s most trusted aged care providers
PAC Picnic Day
Access to free employee assistance programme

How You Can Apply



  • Thornleigh, Australia Ibis Hotel Thornleigh Full time

    **About Accor** Accor Live Limitless is the world's largest and fastest-growing hotel group with a network of more than 5000 properties in over 90 countries. We offer exceptional opportunities for career development across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings. **Who are we looking for?** With an increase in...


  • Thornleigh, Australia Ibis Hotel Thornleigh Full time

    **About Accor** Accor Live Limitless is the world's largest and fastest-growing hotel group with a network of more than 5000 properties in over 90 countries. We offer exceptional opportunities for career development across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings. **Who are we looking for?** With an increase in...


  • Thornleigh, Australia Mini Masterminds Full time

    We are on the hunt for an enthusiastic **Full Time Certificate III Educator**to join our **Thornleigh Centre**! As an educator at Mini Masterminds, you’ll have the opportunity to pursue your passion and make a meaningful impact on the lives of children. Working at Mini Masterminds means your voice is heard, allowing you to shape innovative teaching...


  • Thornleigh, Australia Presbyterian Aged Care Full time

    About Presbyterian Aged Care Presbyterian Aged Care is one of Australia’s most experienced and trusted providers of aged care services. We’ve been trusted to care for older Australians for over 75 years. Our primary aim is to deliver the highest possible quality of life for older Australians. About the role PAC is currently seeking a driven and...


  • Thornleigh, Australia Presbyterian Aged Care Full time

    About Us Presbyterian Aged Care is one of Australia’s most experienced and trusted providers of aged care services. We have been trusted to care for older Australians for over 75 years. With six residential aged care homes, 15 beautiful retirement villages, and providing home care for around 2000 people every single week; we know how to provide...


  • Thornleigh, Australia Nextt Group Full time

    Do you like dogs?? - Genuine opportunities to connect with people and make a difference - A role with true purpose As one of Australia's leading NDIS providers, we're committed to delivering responsive and innovative support that empowers our clients to achieve their goals. At Nextt, we believe that everyone deserves to live life to the fullest, and our...


  • Thornleigh, Australia Presbyterian Aged Care Full time

    About Us Presbyterian Aged Care is one of Australia’s most experienced and trusted providers of aged care services. We have been trusted to care for older Australians for over 75 years. With five residential aged care homes, 15 beautiful retirement villages, and providing home care for around 2,000 people; we know how to provide compassionate care. About...


  • Thornleigh, Australia Nextt Group Full time

    Permanent Part Time! 59.5 hours per fortnight! - Start ASAP! - Set Roster! Join Nextt and become a vital part of our mission to deliver person-centred support to individuals living with disabilities. As a leading NDIS provider in Australia, we are eager to connect with dedicated disability support workers who share our passion for providing responsive and...


  • Thornleigh, Australia Nextt Group Full time

    Start ASAP - Set Shifts! - Work with meal prep, domestic assistance and community access **Nextt** are seeking a passionate and reliable support worker to support a gentleman residing in **Thornleigh** with assistance Activities of Daily Living As one of Australia's leading NDIS providers, we're committed to delivering responsive and innovative support...


  • Thornleigh, Australia Thornleigh Performance Physiotherapy Full time

    **A. Patient Experience** - Phone performance. Answer rates, new patient booking rates, scripts - Welcome, assist, and interact with patients - “Grandmother visits” mentality - Source of information for patients: location(s), services, clinicians, events, coverage - Front desk décor and setup - New patient checklist - Appointment bookings - Billings and...