Manager, Property Assessing X2

2 days ago

Brisbane, Australia IAG New Zealand Full time

Make a difference as a **Manager, Property Assessing x2**

Join the largest general insurance group in Australia and Aotearoa New Zealand. We’re a top-tier ASX-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.

**Your Role**

As the Manager, Property Assessing, you will be at the forefront of delivering seamless property assessing solutions, ensuring repair journeys meet targeted timeframes, cost efficiencies, and quality benchmarks. You'll lead the coordination of assessing capabilities, ensuring optimal outcomes for customers and partners—whether in day-to-day operations or responding to major events.to deliver exceptional business outcomes.

Key Responsibilities
- Customer Excellence - Lead repair scope development, manage escalations, and drive efficient service delivery from assessors and repair partners.
- Operational Performance - Strategically plan resources over a 12-month horizon, executing efficiency initiatives that enhance service outcomes.
- Governance & Risk Management - Ensure compliance with policies and industry regulations while mitigating risks in claims handling.
- People Leadership - Coach, mentor, and develop assessing staff, fostering a high-performance culture that prioritizes safety, engagement, and wellbeing.
- Financial Oversight - Manage budgets, ensuring property-assessed indemnity costs align with financial targets.

**About You**

This position is ideal for a motivated leader with strong expertise in the building or construction industry who is passionate about delivering results, optimizing processes, and building strategic relationships. You’ll thrive if you have:

- A Trade Certificate or Qualification in the Building or Construction industry
- A Certificate IV in Financial Services or 5+ years of leadership experience in assessing and relationship management
- Strong negotiation and stakeholder management skills
- Proven ability to manage complexity and drive change
- A leadership approach that aligns with company values and business objectives

**Applications close on Thursday, 22 May at 23:59 AEST.**

Joining IAG, you’ll have access to a raft of benefits from across the Group:

- Boosted superannuation with 13% as standard
- Up to 50% off personal insurance, including home and motor insurance
- 5 myLeave days per year on top of annual leave
- Work from home and many more flexibility options with myFlex
- Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers
- Dedicated career growth programs, including the award-winning IAG Academy
- A certified Family Inclusive WorkplaceTM
- Award-winning recognition and reward program
- employment type eligibility criteria apply

**ABOUT US**

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

Learn more about who IAG is here.

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