Service Delivery Manager

5 days ago

Melbourne, Australia Star Aviation Full time

**Introduction**:
Jumpstart your aviation career with Star, Australia's most dedicated ground handling service Partnering with 19 different airlines across ten airport Australia-wide, we pride ourselves on being big enough to manage, yet small enough to care.

**Description**:
Reporting to the Airport Manager, with a dotted line to the Head of Service Delivery, the Service Delivery Manager is responsible for overseeing ground handling services for Star's airline partners.

**Responsibilites**:

- Act as a trusted partner and SME for Star Aviation clients in Melbourne airport
- Ensure all airline and ground handling service level agreements are met
- Identify opportunities to provide innovation to Star Aviation clients
- Play a lead role in the identification and implementation of new services
- Manage resources against contract and financial budgets
- Influence and drive the team to deliver a high performance culture
- Support the operations team in the overall management of GSE
- Manage performance issues and ensure compliance
- Identify training needs and coordinate training

Become a trusted partner of all Clients / Partners of Star Aviation.

**Skills and Experiences**:
Previous experience in Aviation client management - essential
Subject Matter expert in Ground Handling - all areas
A high degree of personal resilience, demonstrated through the ability to work through difficult issues, whilst remaining professional and keeping your eyes on operational change and performance improvement.
Prior experience in the management of teams.
Demonstrated achievements in managing, motivating and leading teams.
Strong problem-solving and decision-making skills.
Proven ability to work well as part of an innovative team as well as work independently as required.
Excellent organisational, time, task, planning, and priority management

  • Service Delivery Manager

    4 days ago

    Melbourne, Australia Service Victoria Full time

    Location: Melbourne | Western Metropolitan Job type: Full time / 12 Months Organisation: Service Victoria **Salary**: $127,467 - $149,024 Occupation: Sales/Business Development Reference: VG/1668932SMDB Position Title: Service Delivery Manager (Agencies) Work Location: Footscray | Ballarat | Flexible working may be available Employment Type: Full time...

  • Agile Delivery Lead

    2 weeks ago

    Melbourne, Australia Delivery Centric Technologies Full time

    Looking for Agile Delivery Lead to join a fast-paced financial organization. We’d welcome you to apply! **Job Title: Agile Delivery Lead/Release Lead-Business Platform services, Digital Portfolio** **Location: Melbourne, VIC** **Employment type: Contract** **About Delivery Centric**: **Delivery Centric** is a **customer focused, technology solutions...

  • Service Delivery Manager

    1 week ago

    Melbourne, Australia Limelight People Full time

    **MELBOURNE** - Strategic Hire - Newly Created Position | High Influence and Accountability - Service Delivery - Software Delivery | Major Fund Manager **Service Delivery Manager - Limelight People have been engaged to identify a leading Service Delivery Manager for a global FinTech organisation.** **Service Delivery Manager - This is an opportunity to own...

  • Head of Delivery

    1 week ago

    Melbourne, Australia Service Victoria Full time

    Location: Melbourne | Western Metropolitan Job type: Full time / 24 months Organisation: Service Victoria **Salary**: $182,813 - $248,629 Occupation: Other Reference: VG/MC/SV/TECH/1832484 Be accountable for the delivery of Service Victoria’s portfolio of projects including oversight of the portfolio pipeline and effective governance controls and...

  • Process & Systems Delivery Manager

    7 days ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary Exciting opportunity for a Process & Systems Delivery Manager to join Service Stream’s Telecommunication division. About the Role As the Process & Systems Delivery Manager, you will play a pivotal role in driving operational efficiency and effectiveness through the development and implementation of...

  • Service Delivery Manager

    2 weeks ago

    Melbourne, Australia Datacom Full time

    Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. About the Role As Service Delivery Manager you will hold overall responsibility for providing and overseeing quality and cost-effective delivery of PSG procurement and logistics...

  • Service Delivery Manager

    2 weeks ago

    Melbourne, Victoria, Australia Fusion5 Full time

    Service Delivery Manager - Finance and Operations Join to apply for the Service Delivery Manager - Finance and Operations role at Fusion5 Service Delivery Manager - Finance and Operations3 days ago Be among the first 25 applicants Join to apply for the Service Delivery Manager - Finance and Operations role at Fusion5 Get AI-powered advice on this job and...

  • Service Delivery Manager

    4 weeks ago

    Melbourne, Victoria, Australia Fusion5 Full time

    Service Delivery Manager - Finance and OperationsJoin to apply for the Service Delivery Manager - Finance and Operations role at Fusion5Service Delivery Manager - Finance and Operations3 days ago Be among the first 25 applicantsJoin to apply for the Service Delivery Manager - Finance and Operations role at Fusion5Get AI-powered advice on this job and more...

  • Service Delivery Manager

    4 weeks ago

    Melbourne, Victoria, Australia Fusion5 Full time

    Service Delivery Manager - Finance and OperationsJoin to apply for the Service Delivery Manager - Finance and Operations role at Fusion5Service Delivery Manager - Finance and Operations3 days ago Be among the first 25 applicantsJoin to apply for the Service Delivery Manager - Finance and Operations role at Fusion5Get AI-powered advice on this job and more...

  • Service Delivery Manager

    2 weeks ago

    Melbourne, Australia Hudson Australia Full time

    **Service Delivery Manager** **$190,000 inc super** **Responsibilities**: - **Project Management**:Lead an Agile software implementation project, including creating detailed project plans, managing timelines, and ensuring on-time, within-budget delivery. - **Function Design and Strategy Development**:Assess current capabilities, identify gaps, and design...