Product Manager

**Sydney CBD**
- A broad range of experience in agile delivery.
- Coordination skills with an understanding of project management techniques.
- 12 Months Fixed term |Hybrid working | salary of $181,613 all inclusive.

**About the Role**

As the Website Product Manager, you will be the strategic and operational owner of icare's public website. You will play a critical role in shaping the digital experience for our users by continually enhancing the website to deliver business outcomes and goals.

We are looking for someone with hands-on experience managing and optimizing websites at scale—someone who understands the technical, functional and creative aspects of digital product management. You should be comfortable leading cross-functional teams, managing content and infrastructure via CMS platforms, and making data-driven decisions that improve site performance.

This is an ideal role for someone who has successfully managed a high-traffic, business-critical website and is looking for full ownership of the website, from product strategy to execution in a large, complex but fast-paced, collaborative environment.

**Benefits**
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- Comprehensive learning and development support aligned to icare’s Core Capabilities.
- Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
- Access to our Employee Assistance Program

**Duties**

It’s an exciting time at icare where no two days are the same; as a **Product Manager**you will:

- Own and drive the product road map, provide business context and vision.
- Collaborate with stakeholder to ensure product alignment and identification of cross-delivery dependencies.
- Responsible for influencing the direction of the product, shaping the product roadmap and ensuring milestones are met.
- Responsible for managing, prioritising and approving the product backlog and ensuring it is visible, transparent and clear to all stakeholders.
- Understand the business’ current and future objectives through continuous collaboration and stakeholder management.
- Facilitate workshops to create, define and accept business outcomes and requirements including acceptance criteria.
- Responsible for understanding of system capabilities, workflow and business processes to commonly link and highlight duplication and participate in validations of the solutions.
- Work collaboratively with the business and other stakeholders to understand and communicate their needs.
- Provide inputs into planning and delivery activities to ensure milestones are met.
- Represents the business in project delivery to ensure technology alignment to business outcomes and priorities.
- Ensure a shared understanding of the product roadmap to prompt discussions and seek to clear roadblocks.
- Liaise with key stakeholders and ensure that their input is sought in a timely manner and that all relevant matters are appropriately followed-up_._

**Skills & Experience**
- Relevant degree qualifications, e.g. allied health or business
- A broad range of experience in agile delivery.
- Well-developed coordination skills combined with a sound understanding of project management techniques.
- Pre-employment checks.
- Understanding and experience in the insurance and care industry in policy and/or claims.
- Understanding and experience in one or more of the following system technologies; guidewire, salesforce, digital, and/or document management.

**Culture**

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

**About the Company**

Our purpose is to care for the people of New South Wales, building confidence and trust so our communities can thrive. As NSW’s agency of insurance and care, in the past year we insured 338,000 businesses, covering four million workers and supporting 92,000 workers with injuries. We cared for over 1,800 people severely injured on our roads and supported more than 5,450 impacted by a dust disease. We helped 775 homeowners, insuring $20.9 billion in residential projects, and continue to protect $436 billion in NSW Government assets including iconic landmarks the Sydney Harbour Bridge and Opera House. icare continues to refine and transform how we deliver services to improve experiences for those we serve.
- For more information about icare visit our website
- **icare operates a direct sourcing model so no agency introductions will be accepted**:

- We are a Circle Back Initiative Employer - we commit to respond to every applicant
- A talent pool may be created through this recruitment process.