Service Area Manager

2 weeks ago

Melbourne, Australia APM Assessment Services Full time

As the Service Area Manager, you will lead our Aged Care Assessment team across Melbourne. This role is responsible for the overall leadership, performance and day-to-day operations of the team to ensure we provide high-quality assessments in partnership with older Australians.

**Key responsibilities**:

- ** People and team management**: Manage, mentor and inspire your team to ensure an optimal client experience is provided by a strong, connected team.
- ** Operational Performance**: Implement strategies to ensure your team are highly engaged, committed to achieving the best outcomes for clients and exceed contractual requirements.
- ** Service Delivery**:Ensure consistent high-quality services are provided to older adults and their families/carers.
- ** Relationship and Stakeholder management**: Collaborate with internal and external stakeholders to build strong relationships and a united purpose.

**Why join us**:

- Grow your career with us across APM
- Variety in your role as well as flexible working arrangements
- Benefit from our additional leave purchase option.
- Discounted gym and health insurance
- Novated car leasing
- Take advantage of numerous discounts and offers through our reward and recognition platform.

**To be successful**:

- Minimum of 3 years’ experience in a leadership role within Aged Care
- Proven success in managing, leading and developing teams to reach their full potential
- Deep understanding of the needs and issues facing older people and their families/carers
- Strong business acumen and commercial awareness
- Extensive knowledge and understanding of Commonwealth policy and funding arrangements

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