Administration Officer

**Administration Officer - Ward Clerk**

**North West Private Hospital**

**Full Time Opportunity Available**

**We will support you to learn and grow and value your contribution**

**The Opportunity**

There is an opportunity that has arisen that will see you joining the team as a Ward Clerk on our Surgical Ward. This role will see you providing administrative support to the clinical team by coordinating the necessary clerical requirements for patients’ admission to discharge. You will also provide assistance to patients and their families during their stay in hospital.

You must be passionate about being in the front line dealing with the public, our patients, our staff and enjoy a varied and fast paced administration role.

**About the Position**

You will be working closely with the Nurse Unit Manager and clinical team in providing administrative support in order to assist in the smooth operation of the ward. Some of the responsibilities will include, but are not limited to:

- Handling enquiries from clinical staff, doctor’s patients & their families
- Checking coverage of patients and ensuring all relevant documentation is complete and signed
- Revenue - Chasing up unsigned documentation relevant to the billing process and taking payments if applicable.
- Creating preadmissions for both inpatients & outpatients, admitting, discharging, transferring, data entry, running relevant reports etc.
- Medical records - requesting, tracking and collating patient charts.

**Your Skills and Experience**
- Previous administrative experience in a hospital/medical setting desirable
- Strong understanding of medical terminology and health funds highly regarded
- A professional and personable disposition
- Strong organisational skills and a keen eye for detail
- Willingness to learn and the ability to grasp concepts with ease
- Experience using Meditech is an advantage
- A professional phone manner with experience managing incoming and outgoing calls
- Excellent customer service skills

**Remuneration**

**On offer is base hourly rate of $32.44**+ superannuation based on experience level and qualifications, exclusive of penalties or allowances. (QLD Clerical EA Grade 3 Yr1)

**About Us**

North West Private Hospital is a 150 bed hospital & is a fully accredited surgical, obstetric and medical hospital situated 15 mins north west of the Brisbane CBD in the leafy suburb of Everton Park. It is an acute care hospital committed to providing the highest standards of specialised services, skilled personnel and sophisticated technologies. The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**To Apply