Front of House

3 days ago

Narre Warren, Australia TGI Fridays Full time

Built upon a legacy of great food, inventive drinks and big FUN, Fridays has become a favourite place for friends to CELEBRATE together and enjoy a casual dining experience. TGI Fridays are the world's largest full-service casual dining restaurant chain, with over 1000 restaurants, in 61 countries. TGI Friday's was established in New York in 1965, arriving in Australia in 1995. Since then, we have grown our brand to 19 locations across Australia, delivering our famous TGI Fridays experience with great American food, cocktails and service

The biggest part of our success is our PEOPLE. We are dedicated to building our team with only the best, most passionate and most motivated hospitality professionals worldwide who live and breathe our values

**What We Are After**

We're on the lookout for talented Front of House - General Managers, Venue Managers and Assistant Venue Managers to become a pivotal part of our management team in our fast-paced TGI Friday’s South Eastern Region in Melbourne.

We are looking for passionate and experienced managers responsible for the Front of House operations. Being a key part of TGI Friday's management team, you will be focused on developing your team and delivering quality service to Friday's standards. We are seeking motivated and hands-on leaders who have a passion for great-quality food and cocktails. Importantly, you will know how to get the best out of your team. You should have prior experience managing people in addition to growing sales, managing costs, and delivering outstanding service in a high-volume fast-paced environment.

**Your key responsibilities will include**:

- Management of up to 30 staff, including training, rostering, and on-shift management.
- Overall management of the FOH operational facets of the business.
- Adherence to and auditing of OH&S and Food Hygiene procedures.
- Identifying opportunities to build sales and revenue whilst controlling costs.
- Ensuring superior service and quality to ensure the delivery of outstanding guest experiences.
- Drive a positive working environment and lead by example as a senior restaurant leader.

**About you**
- Demonstrated hospitality experience within a high-volume restaurant environment (2-3 years)
- Qualifications in Hospitality are preferred; however, not essential.
- Proven management experience with outstanding leadership capability and customer service focus.
- Can-do attitude with the ability to act efficiently and resiliently.
- Drive to create a supportive culture that motivates and develops your team.
- Ability to work productively during busy trading periods, including weeknights and weekends.
- Able to work a rotating roster
- Australian Working Rights.

**Why choose TGI Fridays?**
- Above market and highly competitive remuneration package
- Attractive TGI Friday's Australia Management Incentive Scheme, which allows for un-capped Profit Share Earnings
- Staff recognition and award nights
- Ongoing development - we provide continuous learning and development opportunities, including world-renowned training courses and internal promotions
- Generous discounts across the Signature Hospitality Group
- A strong support system is in place to assist the management team through our Victoria-based Head Office, providing all the tools necessary for you to run the business successfully.

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