Service Support Team Member
6 days ago
Progress with purpose at one of Australia’s largest health care providers
Get ahead with salary packaging, benefits and professional development in a supportive team environment
Flexible hybrid role
About the role
The Service Support team assist our offices nationally 7 days a week, answering all overflow calls during business hours and all calls after hours. The team are available to our clients from 6am until 10pm, 7 days a week. A full time position is available with a rotating/flexible roster. There are 3 shifts each day; 6am - 2pm, 10am - 6am and 2pm - 10pm.
**Your main duties will include**:
Providing support to support workers on shift to ensure client needs are met
Responding to urgent client and staff requests
Handling last-minute shift changes and emergency staffing situations
Documenting all communications and decisions for handover to correct staff
Ensuring incident reports are properly filed and escalated when necessary
About you
Must live within 20 minutes of Mulgrave
Excellent written and verbal communication skills
Customer service, rostering or contact centre experience required
Ability to work at least 3 early morning shifts a week
Experience in home care, NDIS or MyAgedCare an advantage
Why work for Calvary?
At Calvary, our staff matter.
With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.
**Your benefits**:
NFP salary packaging benefits, discounted health insurance and gym memberships
Paid parental leave
Training, development pathways and career opportunities
Flexible hours that make sense for you
Hybrid role with ability to work remotely
**Please note the following**:
-
Service Support Team Member
6 days ago
Mulgrave, Australia Calvary Full timeProgress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment Casual position available About the role Calvary Home Care provides a range of services to clients 24 hours a day, 7 days a week. Each client and support worker has access to an...
-
Retail Team Member
4 days ago
Mulgrave, Australia Supercheap Auto Full time**Retail Team Member Supercheap Auto McGraths Hill (New South Wales)** Supercheap Auto is seeking the next talented member of our passionate and energetic team - combine your great retail experience and customer service skills to make it SUPER We don’t just sell products; we're about inspiring our customers to get the most out of their leisure time and we...
-
Business Support
4 days ago
Mulgrave, Australia TEAM Executive Consultants Full time**Business Support - Sales Administrator** - **Currently in Retail looking for a switch to Corporate?**_ **THE COMPANY**: The company is a subsidiary of a global company with 12 manufacturing plants in 9 countries! They offer a world class service to major airports and supermarkets with a focus on airport luggage trollies and shopping trollies plus many...
-
Liquor Team Member
1 week ago
Mulgrave, Australia BWS Full time**At BWS, we are passionate about Beer, Wine and Spirits** Whether it's in the way we connect with customers and help them find their special product, or present our stores to be the best place to shop, we believe every BWS team member has a vital role to play. We want your passion for drinks to help drive and create memorable moments for our...
-
Store Team Member
4 days ago
Mulgrave, Australia Big W Full time**At BIGW, a job is never just a job.**: It’s the start of something bigger. There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us has an important role to play. If you have a passion for great customer service, a desire to make a real difference for families and you’re looking for a place to develop, you could be who...
-
Store Team Member
4 days ago
Mulgrave, Australia Big W Full time**At BIGW, a job is never just a job.**: It’s the start of something bigger. There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us has an important role to play. If you have a passion for great customer service, a desire to make a real difference for families and you’re looking for a place to develop, you could be who...
-
Member Marketing
6 days ago
Mulgrave, Australia ProVision Full time**About the Practice** ProVision is a purpose driven organisation. We are a **m**ember-focused **organisation, dedicated to providing small-scaled Optometrists businesses the commercial support they require to provide invaluable vision and eye health services to their local communities. You will have a supportive leader and team who are focused on outputs...
-
Service Support Administrator
1 week ago
Mulgrave, Australia Alerton Australia Full time**THE COMPANY** We are a market leading provider of Smart Building Systems and Services, with an exceptional reputation for providing high value, innovative solutions. The largest independent Smart Building Systems' provider in Australia with over 300 Australian employees with offices in all Australian regions, USA, UK, Singapore and Malaysia. **THE...
-
Payroll Team Lead
4 days ago
Mulgrave, Australia Kmart Full time**Brighter Futures Start Here** We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe. With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the...
-
Service Receptionist
1 week ago
Mulgrave, Australia Eagers Automotive Full time $104,000 - $130,878 per yearThe Company Waverley Motor Group is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience. About the...