Clinic Coordinator

**We are looking for a confident, organised, experienced, powerhouse clinic coordinator You will be the first person that our clients speak to and meet so it's more than your standard reception role, it's the opportunity to build great relationships, support a team as well as grow and shine with in a busy upbeat business.**

If you are looking at joining a vibrant team with a growth mindset and positive vibe that has the most amazing clients, then this job is for you.

Instincts is located in the Hills District Sydney and an established, busy skin clinic of 23 years. We have a long standing loyal clientele that is in need of a powerhouse customer service expert to nurture them through our exceptional customer journey alongside our skin therapists.

The salon Coordinator role is more than answering phones and filing. This role is one of the most important role within the business as you’re the first person that our wonderful clients meet. The salon coordinator must possess a warm and helpful energy, constantly thinking one step ahead of our clients and therapists needs, you will be responsible for treatment bookings, running the reception and waiting lounge, as well as administration and social media content. The clinic coordinator supports the salon therapists and owner in daily and weekly tasks. They have great attention to detail, keeping all areas of the salon clean and hygienic. Can think outside the square, are solution focused and skilled in all administrative duties.

Our clinic coordinator role plays an important role in our exceptional customer journey and team support network.

**About Us**: The Instincts team are a vibrant and positive team that are united and driven in all things delivering skin confidence. We have a fun and supportive work environment and strive to always build each other up be the best version of ourselves.

We are driven by our purpose to educate, empower and nurture our clients to regain self love through skin confidence.

**Some of the key responsibilities are**:

- Reception/admin customer service experience is essential
- Strong interest in the beauty industry and desire to learn
- Retail sales skills and worked with KPI’s
- Excellent time management skills
- A calm, professional and can-do attitude
- Strong communication skills and a warm personality
- Solid computer literacy skills with Microsoft Word/Excel and Outlook
- Available to work Saturdays and some evenings
- Excellent process-oriented organisational skills
- Exceptional accuracy and attention to detail
- A demonstrated ability to manage a range of tasks and effectively prioritise competing demands
- Assisting and supporting the team
- Must be well presented and well spoken
- Reliability and punctuality is a must
- A caring a nurturing nature is important
- **If you have growth & positive mindset, love people and working in a team environment that will value you and love to see you grow and succeed, then we would love to hear from you**_

**Job Types**: Full-time, Permanent

**Salary**: $27.00 - $32.00 per hour

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Bella Vista, NSW 2153: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)

Work Authorisation:

- Australia (required)