Community Engagement Officer

20 hours ago


Abbotsford, Australia Care Connect Full time

Posted: 24/09/2025

Closing Date: 23/10/2025

Job Type: 1. Permanent - Full Time

Location: Abbotsford

Job Category: Care Operations

**Full-time | Permanent | Bella Vista, NSW (Hybrid available)**

We’re excited to introduce the newly created role of **Community Engagement Officer**, designed to strengthen our connections with the community, increase awareness of our services, and build lasting relationships with clients, families, and partner organisations.

**About us**

An industry-leading and dynamic support provider, Care Connect is proudly a not-for-profit organisation. We understand how important it is to remain independent at home. Our collaborative, authentic and talented team enhances people’s quality of life each and every day. _You can be part of it._

**About the Role**:
Reporting to the Area Manager Care Finder & Community Engagement, you will design and deliver strategies that grow awareness and trust in our services, ensuring Care Connect remains responsive to the needs of the community.

You will:

- Build and strengthen community and stakeholder relationships
- Support business development and partnership opportunities
- Plan, promote and deliver engagement events and activities
- Collaborate with internal teams to align outreach with Care Connect’s brand, values and services
- Evaluate and report on engagement activities to ensure inclusivity and responsiveness to diverse community needs

**About You**:
You are a natural connector with strong communication skills and a passion for engaging with communities. You bring both creativity and structure to outreach, with the ability to build trust and foster collaboration.

You will have:

- Tertiary qualification in Community Development, PR/Communications, Social Work, Health Promotion, Marketing (with community focus), Aged Care or related Health Sciences
- IAP2 Certificate of Engagement (highly regarded)
- Experience in community engagement, outreach or stakeholder relations
- **Strong knowledge of the aged care journey, including CHSP, Home Care Packages and residential care**
- Experience working with CALD groups, complex clients and interpreters
- Excellent presentation skills (in person and virtually)
- High level of emotional intelligence and ability to evaluate engagement outcomes
- Current driver’s licence, reliable car and willingness to travel interstate

Most importantly, you will share our workplace values of Collaboration and Courage, Authenticity, Respect and Excellence - CARE - in everything you do.

**What’s in it for you?....**
- Competitive salary + not-for-profit salary packaging & meals/entertainment benefits (boosting your take-home pay)
- **5 weeks annual leave** per year
- Flexible work environment with hybrid options
- Ongoing training & career development opportunities
- Employee Assistance Program, discounted health insurance and wellbeing products
- Supportive, values-driven team environment



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