Admin & Planning Coordinator

2 days ago

Ravenhall, Australia D&D Insulation Services Pty Ltd Full time

**POSITION OVERVIEW**

The Admin & Planning Coordinator plays a key role at D&D Insulation, bridging our warehouse, office, installation teams, and builder clients. This is a hands-on, senior-level support role requiring excellent organisational skills, a strong understanding of the construction industry, and a commitment to high-quality customer service.

This role suits someone who thrives in a dynamic, fast-paced environment, enjoys variety, and takes ownership of the end-to-end coordination of insulation jobs—from quoting through to job scheduling and dispatch.

**KEY RESPONSIBILITIES**

**Administration & Job Coordination**
- Review builder purchase orders, ensuring details are complete and accurate
- Prepare and generate contractor work orders
- Answer phones and respond to customer communications professionally
- Process orders and generate accurate invoices
- Perform data entry and document control tasks
- Manage job scheduling and maintain installation calendars

**Estimating & Job Preparation**
- Assist in interpreting building plans and insulation specifications to prepare timely and accurate quotes (basic to intermediate level)
- Liaise with builders, estimators, or site supervisors to clarify job scope when needed

**Installer Run Sheet Management**
- Prepare and issue daily and weekly run sheets for our in-house installer crews
- Monitor job progress, flag any issues early, and provide support to installers

**Warehouse & Stock Coordination**
- Assist with picking and packing insulation materials for building jobs and walk-in trade installers
- Coordinate with warehouse staff to ensure material availability and order accuracy

**Customer Service & Sales Support**
- Provide knowledgeable support on insulation products and services
- Assist walk-in customers and trade clients, including taking orders and processing payments
- Build and maintain strong working relationships with regular clients, including builders and site managers

**SKILLS & EXPERIENCE REQUIRED**
- 3+ years’ experience in construction, insulation, or a trade-based admin environment
- Estimating or quoting experience (especially reading plans) is an advantage
- Strong coordination and time-management skills
- Excellent communication skills—both written and verbal
- High attention to detail, particularly with measurements and scheduling
- Experience using job tracking or inventory software (MYOB preferred)
- Forklift licence desirable but not essential

**PERSONAL ATTRIBUTES**
- Proactive and solutions-focused with initiative
- Strong attention to detail and follow-through
- Reliable, self-motivated, and adaptable
- Comfortable working both independently and as part of a team
- Professional and personable when engaging with clients and tradespeople

**WHY JOIN D&D INSULATION...**

We’re a well-established, reliable insulation company with a reputation for doing things properly. In this role, you’ll be an integral part of our daily operations and have the opportunity to work closely with great people across the business. If you’re someone who enjoys taking responsibility, working with purpose, and supporting quality outcomes—you’ll thrive here.

Pay: $62,000.00 - $72,800.00 per year

Schedule:

- 8 hour shift

Application Question(s):

- What are your salary expectations?

**Experience**:

- administration: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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