Performance Manager

PERFORMANCE MANAGER

**ABOUT GROUPM**

GroupM is the leading media investment management company globally, incorporating media agencies including MediaCom, Mindshare, Wavemaker, and Essence, as well as specialist business such as Xaxis, Finecast, Sightline, and INCA.

With 800 people across Brisbane, Sydney, Melbourne, and Adelaide, our primary purpose is to deliver unrivalled advantage to its clients, stakeholders, and people.

**ABOUT MEDIACOM**

**ROLE OUTLINE**

The Performance Manager delivers success across all facets of the business. Highly skilled in every aspect of biddable, you are accountable for managing a developing a portfolio of clients. Able to confidently lead a small team of people, you set the highest standard for operational excellence, and maintain a market-leading view of best practice.

Passionate about technology and digital media, you are the team expert on how to deliver best-in-class biddable activation and outcomes while nurturing a junior team of practitioners.

Reporting to: Associate Performance Director

**KEY RELATIONSHIPS**
- Collaborating closely with **internal teams**:

- Establishing strong relationships with relevant **media, data, and technology partners**:

- Foster deep trust and understanding with **agency client teams**:

- Contribute to great teamwork in your **immediate team**

**WHAT YOU SHOULD SPEND YOUR TIME DOING**

People - 30% of your time
- Manage team workflow, delegating tasks effectively, making sure goals are set & met, and highlighting concerns with your director
- Hold constructive and meaningful performance evaluation meetings with reports each month, setting clear KPIs and monitoring achievement
- Assist in the training and development of junior members of the team

Product - 30% of your time
- Ensure all output is of the highest standard, and conforms to GroupM's best practices across planning, implementation, optimisation, and reporting
- Oversee the end-to-end biddable process across your team, ensuring QA compliance and use of best practice
- Lead biddable projects across your client remit, working collaboratively with stakeholders to define and deliver success

Client - 20% of your time
- Support your director in the delivery of strong implementation plans that meet client objectives
- Offer expert perspectives and POVs on recent market trends or developments, ensuring they're shared with stakeholders
- Meet with vendors and partners to drive your client's agenda, creating opportunities for junior team members to get involved

Commercial - 20% of your time
- Ensure your team are delivering on time and accurate commercial tasks, including training & education
- Seek and implement improvements to ways of working that increase efficiency and effectiveness of commercial operations
- Support director on investment decisions, audits, and forecasting

**WHAT MAKES A GREAT PERFORMANCE MANAGER**
- Attention to detail: monitoring the quality and accurate of your own work, and that of others
- Organisation: you track progress and completion of activities to accomplish objectives, working effectively under short deadlines
- Team & collaboration: lead your team to achieve common goals, initiating collaboration with others
- Communication: take the initiative to keep other people informed, and tailor messages to suit others’ needs
- Analytical: distinguish between critical and irrelevant information, can deal with complex challenges
- Flexibility: confident in handling changing circumstances and ambiguity, also guiding others
- Proactivity/taking the initiative: achieves ambitious but realistic goals, coaches others on how to focus their energy on achieving results
- Problem solving: autonomously solves complex problems with mínimal supervision, and proactively follows up after implementing a solution