Financial Counsellor for Gambling

2 days ago


Ipswich, Australia EACH Full time

**Company Description** For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.**
We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.
Join us and be part of a team that delivers** Altogether Better Care**—because when we come together, we create brighter futures for all.
- **
0.6 FTE, part-time | Ongoing position**
- ** Based in Ipswich QLD, on the lands of the Yuggera, Jagera & Ugarapul Peoples**
- ** From $51.23 per hour + 12% Super + Generous Salary Packaging benefits of up to $18,550**

**Make a difference where it matters most**

The Financial Counselling for Gambling program offers free, confidential support to people experiencing financial hardship due to gambling harm—whether from online platforms or land-based venues. Funded by the Commonwealth, the program helps individuals affected by gambling harm, explore options, and build long-term money management skills. It also connects clients with other services to support their wellbeing and reduce the risk of further harm.

**Your role, your impact**

As a Financial Counsellor, you’ll be a trusted advocate for people navigating the challenges of gambling-related financial distress. You’ll provide holistic, trauma-informed support that helps clients understand their options, regain financial control, and build long-term capability.

**In this role, you will**:

- Deliver comprehensive financial assessments to understand each client’s unique situation
- Provide tailored information, advice, and advocacy to support informed decision-making
- Develop case plans that consider cultural, social, and mental health factors
- Negotiate with creditors and financial institutions on behalf of clients
- Engage with the community to raise awareness and build referral pathways
- Collaborate with allied services to ensure wraparound support
- Maintain accurate recordsin Each’s client management system and uphold compliance standards
- Contribute to service planning and improvement
- Engage in supervision, team meetings and professional development
- Contribute to service planning and improvement

**Who we’re looking for**
- Diploma of Community Services - Financial Counselling (fully completed)
- CHCSS00111 Problem Gambling Skill Set (or equivalent)
- Professional membership with Financial Counselling Queensland (FCQ)
- Current driver’s license
- Experience in financial counselling, ideally in a community or not-for-profit setting
- Knowledge of relevant legislation and financial counselling standards
- Ability to work independently and collaboratively

**What’s in it for you**

At Each you’ll be supported to be your best. We provide:

- ** Diversity & belonging** - We value all backgrounds, abilities, and identities and are committed to cultural safety
- ** Balance your way**- Flexible work arrangements to help you juggle work and life commitments
- ** Competitive salary**- Based on your experience, plus above-award conditions and generous leave options
- ** Boost your take-home pay** - Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment
- ** Learn from the best**- Clinical supervision, debriefing, and exposure to diverse client cases to build your expertise
- ** Free, confidential support** - Our Employee Assistance Program is available for you and your family
- ** More leave when you need it**- 4 weeks annual leave, sick/carer’s leave, family & domestic violence leave, and the option to purchase extra leave

Applications close**:Wednesday 17th September**:
**Qualifications**

**Additional Information**

**Next Steps in the Hiring Process**
Thank you for your interest in joining Each To learn more about next steps, please check out our Hiring Process Guide.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.

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