Coordinator - Social Media and Digital

**Employment Type**:Non-Ongoing

**Classification**: Parliamentary Service Level 5

**Closing Date**: 11:30pm AEDT, 6 December 2024

**The Opportunity**:
The Department of Parliamentary Services (DPS) is recruiting for suitable applicants to fill a part-time vacancy (three days per week) for a Coordinator - Social Media and Digital at the PSL 5 level for a period of 6 months to support digital content delivery for the Parliament Shop.

The role will be responsible for writing copy for the online shop product listings, product photography and filming video content, social media and assisting with implementing a marketing strategy.

The Parliament Shop and E-commerce section is part of the Parliamentary Engagement Branch, delivering the Parliament Shop business strategy and establishing a destination shop (onsite and online) to enhance the Australian Parliament’s status as a building and location of national significance. The branch’s business and cultural change strategies are underpinned by extraordinary customer service which will enhance the visitor experience, deepen community engagement, build understanding of the art and architecture, and support the work of the Australian Parliament. The section is committed to being a sustainable, efficient, and collaborative team that embraces innovation and change to deliver exceptional client focus.

The successful applicant will report to the Assistant Director, Digital Engagement & Operations. You will be an experienced in creating and delivering engaging content and writing for web and social media.

**Who we are looking for**:
The role requires you to support the strategic direction of the Parliament Shop business strategy by delivering quality digital content and efficient administrative support to promote the vision to nurture enduring confidence in, and appreciation for, Australia’s parliament and democracy.

If you believe that you are a good fit for DPS, are what we are looking for, and have the requisite skills, experience and aptitude to play a part in designing and delivering exceptional customer experiences, we would like to hear from you. The successful applicant will be required to obtain and maintain a Baseline security clearance.

**Job Specific Requirements**:

- A tertiary qualification in marketing, design or related discipline is highly desirable.
- The successful applicant will be required to obtain and maintain a Baseline Vetting (Protected/Restricted) security clearance.

**Duty Statement**:
**Classification**:Parliamentary Service Level 5

**Branch**:Parliamentary Engagement Branch

**Section**:E-Commerce and Product Development

**Immediate supervisor**:Assistant Director, Digital Engagement & Operations

Under limited/general direction undertake duties in accordance with the agreed standards for the Parliamentary Service Level 5 classification. The duties will include, but are not limited to, the following:
1. Plan and schedule digital marketing campaigns aligned with the Parliament Shop’s strategies to enhance audience engagement and growth

2. Develop engaging content for social media platforms through photography and video editing

3. Implement high-quality communication plans for both external and internal messaging in accordance with the Australian Government Style Manual and Parliament Shop strategies and style guides

4. Upload and publish content on the e-commerce website (Shopify), ensuring accurate tagging for internal searching, analytics and search engine optimisation

5. Update and maintain relevant standard operating procedures and manuals

6. Support the strategic direction of the Parliament Shop business strategy by delivering quality digital content and efficient administrative support to promote the vision to nurture enduring confidence in, and appreciation for, Australia’s parliament and democracy

7. Promote and maintain a safe healthy, respectful and collaborative environment that exhibits a professional level of conduct
- Employees of DPS are required to be able, and to be seen to be able, to provide professional advice and services to all Senators and Members without favour or prejudice._

**How to apply**:
Please upload a pitch (750 words maximum) describing how your skills and experience would contribute to the role and work of the department.

Your pitch is an opportunity to tell us why you want to work at DPS, why you are interested in the role and what you can offer in the role. Frame your pitch around the role description and relevant ILS Profile. Make sure to use relevant examples and accomplishments that demonstrate your ability to perform the role.

**Our purpose and values**:
We proudly provide innovative, unified, and client-focused services to the Australian Parliament and parliamentarians. We are a values driven department, placing our values at the heart of everything we do; from our service offerings and decision making to our interactions with stakeholders and each other.

Our people are e