Sharepoint and Applications Support Officer

1 day ago

Box Hill, Australia YMCA Victoria Full time

Great opportunity for an allrounder
- Box Hill location + work from home
- Purpose driven organisation

**About the opportunity**
Work as part of a small team you'll provide support to a large and distributed organisation. Day to day you will interact with users and colleagues to troubleshoot and resolve problems as well as develop sustainable solution. In doing so you will be mainly concerned with:

- Maintaining SharePoint, Nintex workflows, Forms and some Office 365 apps;
- Providing datacentre and site infrastructure administration;
- Maintaining network environments, system configuration, system installation, and defining, documenting and enforcing system standards;
- Managing assigned incidents and service requests, using the ticketing system;
- Application and end point systems support and maintenance;
- Assisting with communications during periods of outage to relevant stakeholders; and,
- Building and sustaining a network of collaborative relationships with stakeholders that enable successful delivery of services.

This is a permanent, full time opening where you'll combine working from home with working from our Box Hill offices 1 to 2 days per week as restrictions ease.

**About you**
- You'll be a great communicator with a great attitude towards interacting with users, understanding needs and taking accountability for finding solutions.
- Beyond this you'll have broader systems knowledge that will help you to investigate and eliminate other network, data or environmental factors that could influence the pathway to problem resolution and solution development.

**About the Y**
At the Y, we believe in the power of inspired young people. A community not-for-profit organisation with 17 million participations annually across Australia. 5,000 staff and volunteers serve at more than 150 locations every day. We partner with government and private capital to deliver programs and services that include community recreation, adventure and stadium sports, camping, learn to swim, children's programs, early learning, youth services, and social enterprises.

**Benefits**
At the YMCA, we value our people. Working for us means you’ll enjoy great work/life balance and a range of benefits which improve your wellbeing and help you develop as an individual, such as:

- Flexible working arrangements
- Opportunities for career development and growth
- Free access to gyms, recreation, and aquatics centres across the state
- Free access to the Virtual Y - online health and wellness

**How to Apply

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