Student Experience Manager

1 day ago

Melbourne, Australia Trinity College - The University of Melbourne Full time

**About Us**

Founded in 1872 as the first college of the University of Melbourne, Trinity College is a vibrant, diverse community, inspiring and enabling students of exceptional promise from Australia and around the world in its various educational programs, including a Residential College, a Theological School and a Pathways School. The College has a diverse student body from a wide range of socioeconomic, geographical and cultural backgrounds. This has created a vibrant and supportive learning community.

The College is committed to the safety of all children, and to providing a culturally safe and inclusive environment for those from diverse backgrounds.

**About the Role**

The Trinity College Pathways School including Trinity College Foundation Studies (TCFS), is a one-year course which prepares able overseas students for undergraduate entry to the University of Melbourne and other leading Australian universities.

We’re looking for an enthusiastic and organised leader to join our team as the Student Experience Manager at the School. In this dynamic role, you’ll lead the Student Experience team and oversee key areas such as student orientation, clubs, events, valedictory ceremonies, and broader recreational and educational experiences.

Reporting to the Deputy Dean of Student Success, you’ll play a vital role in enhancing student engagement and wellbeing, supported by data-driven insights and cross-campus collaboration.

To succeed, you’ll need excellent communication skills, a flexible and professional approach, and the ability to connect with people from diverse backgrounds. If you're passionate about creating a vibrant and supportive student experience, we’d love to hear from you.

Please note, this role requires the incumbent to work from campus full time and between both of the College’s campus locations at 100 Royal Parade, Parkville and 200 Victoria Street, Carlton.

**Contract Type**:This is a full-time, permanent position

**Salary**: Band 3 FTE $96,773 plus 17.5% leave loading plus 12% superannuation

**Benefits**:Trinity College offers a warm, collegiate and flexible work environment for all staff and a range of benefits including:

- Professional Development Opportunities
- Generous leave provisions
- Employee Assistance Program
- Discounted Gym Membership from Melbourne University
- Discount on Health Insurance with BUPA
- Salary Packaging

**To Apply**

Applicants must be Australian Citizens, Permanent Residents or hold a valid work permit or visa. The successful applicant must secure, or be in the process of securing, a Working with Children approval.

To be considered for this role, you must submit a current copy of your resume, cover letter and your response to the key selection criteria as outlined in the attached position description.

Applications close on **Monday 16 June 2025.

  • Student Wellbeing Manager

    3 days ago

    Melbourne, Victoria, Australia Scape Student Living Full time $80,000 - $120,000 per year

    Join Scape and Shape the Student ExperienceAre you passionate about student wellbeing, pastoral care, and creating unforgettable community experiences? Do you thrive in leadership roles where your expertise in social work and mental health can make a real difference? Scape is looking for a Student Wellbeing Manager to lead our Melbourne operations and...

  • Student Ambassador

    3 days ago

    Melbourne, Victoria, Australia Scape Student Living Full time $104,000 - $130,878 per year

    WHO WE ARE?Scape's vision is to be the Earth's best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 19,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique,...

  • Customer Experience

    4 days ago

    Melbourne, Victoria, Australia Scape Student Living Full time $70,000 - $85,000 per year

    THE ROLEThe Night Manager is a key member of the property-based Operations team, responsible for ensuring the safety and security of residents as well as the effective management and escalation of incidents. This role involves working night shifts from 11pm – 7am on a rotating roster.As a Night Manager, your key responsibilities will include:Conducting...

  • Customer Experience

    5 days ago

    Melbourne, Victoria, Australia Scape Student Living Full time $40,000 - $80,000 per year

    THE IDEAL CANDIDATEAre you a passionate about customer service and looking to join a team of legends? If you love a role filled with variety, where each day brings new challenges and rewards, you've found your perfect fit at Scape.As a Customer Experience team member, you'll be the face of Scape, delivering top-notch service and support to our residents and...

  • National Student Experience Manager

    5 days ago

    Melbourne, Australia Ikon Full time

    **About Ikon** Ikon is a private Institute of Higher Education focused on Art Therapy, Early Childhood Education, Counselling, and Psychotherapy. Our purpose is to propel individuals towards life-altering futures. We do this by fostering curiosity and self-development through meaningful learning experiences. Ikon operates nationally with campuses in...

  • Student Experience Officer

    1 week ago

    Melbourne, Australia Kaplan Australia Full time

    **26 days’ annual leave, including one for your birthday**: - **Be part of an industry leading supportive and positive work culture**: - **Multiple opportunities due to growth - Permanent full-time positions based in Melbourne** **Role** Due to growth at Kaplan Business School, we have multiple opportunities for Student Experience Officers who will be...

  • Student Experience Advisor

    2 weeks ago

    Melbourne, Australia ALG Full time

    **About Australian Learning Group (ALG)** ALG is a registered training organisation that has been offering high-quality vocational education and training in the fields of Health and Community Services for over 15 years. **About the role** We are currently seeking a **Student Experience Advisor** to join our **Melbourne **team. The role will play an...

  • Student Experience Lead

    1 day ago

    Melbourne, Australia Online Education Services Full time

    **About OES** Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships. Our dynamic global team shares a vision to transform the student experience through...

  • Student Experience Coordinator

    4 weeks ago

    Melbourne, Victoria, Australia Contoureducation Full time

    We have a fantastic opportunity for a driven and committed individual to join our passionate team. Be the leader who develops and nurtures relationships with our students and parents, and helps them derive maximum benefit and satisfaction from our offerings at Contour EducationWho are WeWe empower students and their studies by providing an ecosystem of...

  • Student Experience Coordinator

    3 weeks ago

    Melbourne, Victoria, Australia Contour Education Full time

    OverviewThe face of Contour for students and parents. We're building a student and parent experience that feels premium, personal, and unforgettable. At Contour, we're not just about tutoring — we're about reshaping education and ensuring every family gets maximum value from their Contour journey.As a Student Experience Coordinator, in this primarily...