Hotel Receptionist

**Hotel Front Office - Reception**

**Short Description**

Bullet Points
- EARN up to $1500/wk
- Hospitality Award + Super | South Yarra Location
- Opportunity to progress, move between businesses in the portfolio
- Enjoy free accommodation within Hotel Portfolio

**Full Job Description**

**SoYa Hotel is one of the coolest and best reviewed hotel in all of Melbourne - Located in the heart of South Yarra (RIGHT BY THE TRAIN STATION). SoYa is on a mission to find a Front of House Guest Service member who is as vibrant and customer focussed as they come Apart from their South Yarra location, there is ability to work and stay in sister hotels located in Regional Victoria.**

Care - for Guests, Teammates and Outcomes

Pride - in providing the best service possible

Team-First Attitude - working your your teammates and knowing they have your back

Friendly - Have fun and create great environment for everyone around you.

SoYa Apartment Hotel is looking for someone who is driven to grow within the business and maintain the high standards that make it the best reviewed hotel in the market. If you are a FOH who is looking to take the next step in your career, we want to hear from you. There are honest and unmatched growth opportunities up to Hotel Manager and possibly even Business Owner

What’s in it for you?
- Award Rates
- $33.38/hr + Penalties + Super (Casual)
- Immediate start available
- Honest and unmatched growth opportunities
- Potential to work between beautiful South Yarra and Regional Victoria locations (if suited)
- Full training provided
- Ongoing training and upskilling in other areas of business management and leadership
- Free accommodation for staff and family within regional properties

What do you do?
- Actively manage reservations to ensure that occupancy is maximised
- Corresponding a professional manner with clients and team members
- Complete admin tasks and reporting to a high level
- Promote the business and provide exceptional reception services

**What do you need?**
- To share and exemplify the SoYa Core Values
- A hunger and drive to succeed and grow
- A Guest & Team-first attitude
- Time management and organisational skills
- A can-do, problem solving attitude
- Strong ability to work with customers and ensure everyone is smiling

**How to Apply?**
- Attach your most up to date CV;
- Do NOT contact the Hotel Directly;
- Provide a Cover Letter if you wish to stand out.

If you're as passionate about this position as we are then please don't delay and APPLY NOW We are interviewing immediately To find out more about this position please provide your Full CV and cover letters on this platform.

**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**

**You will only be contacted if you are shortlisted and meet the above requirements.**
**DO NOT CALL THE HOTEL DIRECTLY FOR APPLICATIONS**

**Job Types**: Full-time, Casual

Pay: $33.38 - $66.75 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Employee discount
- Professional development assistance
- Referral program

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Public holidays
- Rotating roster
- Weekend availability

Supplementary Pay:

- Annual bonus
- Bonus
- Overtime pay
- Penalty rates
- Performance bonus
- Signing bonus

Application Question(s):

- Give an example where you have be on the receiving side of a thoughtful gesture from a Hotel (or similar service), the more thoughtful, the better.
- Yes / No - I can work in this role for AT LEAST 6 months?
- Give an example where you either saved or earned money for yourself? Be it, a side hustle you have/had or a thoughtful way you saved money where most would not. We are a small business and love business minded people.
- Yes / No - Can you legally work 40 hours per week, including weekends when required?
- What are one or two core principles that you hold yourself to, and why are they so important to you?

Work Location: In person