Head of Digital Services

Head of Digital Services

**The team**

Reporting to Chief Information Officer, the role sits within the Technology and Data division (T&D) and is a member of the Senior Leadership Team (SLT). The Technology and Data Division supports APRA with frameworks, technology and systems that support APRA's data and technology operations and its mandate to help protect the Australian community through data enabled decision making.

**Key Stakeholders**
- Leaders within T&D
- APRA's Executive Management Committee
- APRA Executive Directors
- Technology leadership
- Risk Leadership
- Other Agencies, such as ASIC, ATO, ABS, RBA and ACCC
- Industry associations and other external stakeholders

**Key responsibilities**
- Develop a clear and compelling digital strategy and transformation initiatives within Technology
- Ensure that digital initiatives are fully integrated with the APRA's strategy, including leadership commitment
- Lead digital transformation initiatives to enhance customer experiences, operational efficiencies and business performance
- Stay abreast of emerging innovative technology and trends to ensure APRA remains at the forefront of digital innovation
- Manage the Technology Risks, which includes performance monitoring and controls are in place and effective. Lead the risk reduction program and the strategy to align Data Risk with risk appetite, including delivery of specified components of that strategy
- Build strong and deep relationships with internal and external stakeholders, including senior leadership, extended leadership team and business partners
- Work collaboratively with multiple technology, business and analytics teams.

**About you**
- Visionary leader with extensive experience in digital services delivery and transformation and innovative technology
- Proven track record in leading successful digital transformation projects and delivering innovative digital solutions
- Experienced in working with agile methodologies and project management disciplines in complex, technical, and regulatory related environments
- Significant experience in program and risk management practices and managing change
- Strong understanding of digital technologies, including cloud, Microsoft product suite and AI
- Exceptional stakeholder engagement and relationship skills, highly adept in managing a diverse group of senior stakeholders and relationships across industry and Government
- Highly developed executive communication, leadership, negotiation, conflict resolution and interpersonal skills and the ability to represent APRA's view in a highly professional and sensitive manner
- Highly developed people leadership skills with the demonstrated ability to develop and support a professional, collaborative and excellence-driven workplace culture.

To work with us, you need to be an Australian citizen with eligibility to gain a Baseline Security clearance.

**About APRA**

The Australian Prudential Regulation Authority (APRA) places you at the heart of Australia's financial services industry. APRA serves the Australian community by helping ensure financial institutions deliver on the financial commitments they make, within a stable, efficient and competitive financial system.

At APRA we're committed to providing an inclusive workplace where everyone belongs, feels valued and respected. We aspire to attract and foster diversity of background, thought, and experience, recognising that a broad range of perspectives, approaches and ideas makes us stronger, and better enables us to meet our obligation to protect the financial wellbeing of the Australian community. When applying, please inform us of any adjustments you may need during the interview process.

Job ID APR1409