Associate, Specialised Lending Operations

**Work type**: Permanent Full time, Permanent Part time
**Location**: Aust - VIC Metro
- **Permanent opportunity (Melbourne CBD)**:

- **Draw from your Corporate and/or Institutional Bank Loan Market skills**:

- **Support bespoke transactions and leverage from your LoanIQ expertise**

**It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.**

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

It’s a good time to see what more you can find at NAB as an Associate.

**The role**:
To assist and support the management of the operational unit in the efficient oversight and execution of bespoke transactions originated within NAB Asset Servicing segment. Ensuring that daily work is dealt with efficiently & accurately for the ongoing administration & management of Syndicated Loans in accordance with transaction documentation & procedures within the Loan IQ (LIQ) & Hiport System. Including the booking of secondary trading activity within the portfolio.

**In this role, you will be responsible for**:

- Proactively manage risk; meet all policy and compliance requirements; perform controls; adhere to Process and Procedures pertinent to role; and escalate events, issues, or breaches as they are identified (risk accountability forms part of all roles, as everyone is responsible for managing risk and compliance).
- Assist the Team leader to manage the Asset Servicing book of participations in Syndicated deals, by processing of New Deals, Amendments, Utilisations, Rollovers and Fee Payments in the Loan IQ system.
- Strong knowledge of Loan IQ & Hiport is preferred, as well as a desire to improve expertise.
- Good time management and attention to detail are essential in this role to ensure the work is completed in an accurate and efficient manner.
- Provide excellent customer service at all times
- Processing high value Swift payments, ensuring they are processed correctly & within cut-offs for relevant currency.
- Good written and verbal communication skills for the purpose of liaising with senior stakeholders - both internal and external.
- Be self-sufficient and look to drive outcomes with limited oversight from People Leader.
- Escalate issues promptly to Managers and/or other Senior Stakeholders to ensure NAB's interests are always protected.
- Foster and maintain a positive team environment exuding efficiency, inclusion, professionalism, exemplary customer service, and mobility.

**What you will bring**:

- Strong operating rhythm managed effectively and efficiently proven through tight active operations control
- High service focus with consistent delivery within SLA guidelines & deadlines.
- Continuous improvement of processes to deliver efficiencies & increased productivity individually & within the team.
- High level of accuracy & attention to detail resulting in mínimal rework & errors
- Focus on risk, follow established procedures at all times, risk adverse nature, and the ability to escalate.
- Effective and efficient operational rhythm managed through tight active operations control

**More focus on you**

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities.

**A diverse and inclusive workplace works better for everyone**:
At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be. We have committed $70bn in financing to help address climate change and we also provide 2 days of paid leave each year through our employee volunteering program to support community organisations that you’re passionate about.

**Join NAB**

If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

To be eligible to apply, you must have Australian or New Zealand citizenship or Australian permanent residency status.

Please note unsolicited CVs from agencies will not be accepted.