Associate, Home Lending

2 weeks ago


Melbourne, Australia NAB Full time

Associate, Home Lending
- Job number: 798071
- Primary position location: Victoria Street, VIC- Melbourne CBD, VIC, Australia
- Category: Administration & Office Support
- Category: Banking & Financial Services
- Work type: Permanent Full time
- Opening at: Jan 8 2025 at 11:00 AEDT
- Closing at: Jan 22 2025 at 23:55 AEDT

**Favourite**

- **Are you passionate about helping people achieve their home ownership dreams?**:

- **Do you thrive in a dynamic environment where innovation meets exceptional customer service?**:
Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper.

**We currently have opportunities for multiple Associate positions across Australia within our Performance Excellence team.**

This role will assist our Home Loan Executives as they drive their business out in the market. You will be part of a successful and diverse team and be the key interface between our Home Loan Executives and our valued customers.

**In the Associate, Home Lending role you will**:

- Demonstrate exceptional customer service to our customers and the Home Loan Executives you support through being truly customer centric and customer obsessed.
- Attract and retain customers by understanding what drives business growth.
- Continue to build own your own capabilities by driving your own personal development.
- Reduce risk and build trust by protecting our customers, employees, and the Bank.
- Utilise your knowledge of the Home Loan process to support our customers and Home Loan Executives with any queries.
- Help customers to get set up digitally by educating them on our digital banking options.
- Ensure follow through with any promises of information as well as any known future needs.
- Work as part of a fast-paced and energetic team

**What you'll bring**:

- Your in-depth understanding of the Home Lending process allows you to navigate complex situations with ease, and a secured lending accreditation would make you an even greater asset.
- At the heart of everything you do is a genuine passion for putting customers first, ensuring their needs are not only met but exceeded.
- You have a natural flair for connecting with customers, listening to their concerns, and guiding them through their journey, ensuring every interaction is seamless and positive.
- Your operational skills are second to none, with the ability to manage multiple tasks, stay ahead of deadlines, and keep a strong focus on the customer throughout.
- You excel at building rapport and trust quickly, leveraging strong stakeholder engagement and communication skills to foster lasting relationships.
- As a self-starter, you're proactive and driven, always taking initiative to solve problems independently while keeping the customer at the centre of your decision-making.
- Results matter to you, but so does working as part of a vibrant, supportive team that shares your customer-obsessed mindset.
- With a tech-savvy nature, you're adaptable and open to new tools and platforms, always seeking out better ways to enhance the customer experience.

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB**

Unsolicited CVs from agencies will not be accepted.



  • Melbourne, Australia Epsilon Direct Lending Full time

    **Associate / Associate Director, Direct Lending (Private Credit)** - Melbourne Based_ - Permanent / Full time_ - Salary: Competitive_ Epsilon Direct Lending (Epsilon) is an Australian based and focused private credit asset management firm with offices in Sydney and Melbourne. Epsilon is an active middle market corporate direct lender, providing cash flow...


  • Melbourne, Australia Australian Lending & Investment Centre (ALIC) Full time

    The Australian Lending & Investment Centre (ALIC) is one of Australia’s most awarded brokerages. The investment lending brokerage specialises in assisting clients achieve personal wealth through correct loan structuring. - Position DetailsUnder the mentoring and guidance from the industry’s leading mortgage broker, you will play an integral role in the...


  • Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 81605 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role **Role type**: 12-month fixed term contract **Role...


  • Melbourne, Australia Australian Lending & Investment Centre (ALIC) Full time

    The Australian Lending & Investment Centre (ALIC) is one of Australia’s most awarded brokerages. The investment lending brokerage specialises in assisting clients achieve personal wealth through correct loan structuring. - Position DetailsUnder the mentoring and guidance from the industry’s leading mortgage broker, you will play an integral role in the...


  • Melbourne, Australia Australian Lending & Investment Centre (ALIC) Full time

    Full time - Melbourne, Victoria The Australian Lending & Investment Centre (ALIC) is one of Australia’s most awarded brokerages. The investment lending brokerage specialises in assisting clients achieve personal wealth through correct loan structuring. - Position Details Under the mentoring and guidance from the industry’s leading mortgage broker, you...

  • Lending Associate

    4 days ago


    Melbourne, Australia Tekskills Inc Full time

    **Role: Credit Verification Associate** **Location: Sydney & Melbourne** **Duration: 12 Months with Extensions** **Responsibilities**: In this role, you will be responsible for all the activities related to credit assessment of Home Mortgage. Few of the responsibilities are mentioned below: - Managing workflow from a central queue in a timely manner -...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne inner We are an equal opportunity employer and have a diverse and inclusive workforce supported by our African Australian and Indigenous employment programs, Graduate and Trainee programs. We are proud of our LGBTI Gold employer status by AWEI, and our commitment to gender equality. We have...


  • Melbourne, Australia NAB Full time

    Home Lending Executive - Job number: 797650 - Primary position location: Victoria Street, VIC- Melbourne CBD, VIC, Australia - Primary position location: VIC- Melbourne inner, VIC, Australia - Primary position location: VIC- North East region, VIC, Australia, 3350 **Show More** - Category: Banking & Financial Services - Category: Retail/Consumer - Work...


  • Melbourne, Victoria, Australia NAB Full time

    This is a Home Lending Executive role with NAB based in Melbourne, VIC, AU == NAB ==Role Seniority - mid levelMore about the Home Lending Executive role at NABExpression of Interest - Home Lending ExecutiveAre you customer obsessed and passionate about helping Australians achieve their dream of home ownership?Do you thrive in a fast-paced, customer-centric...


  • Melbourne, Victoria, Australia Commonwealth Bank Full time $80,000 - $120,000 per year

    Please note - this is a full time, permanent opportunity. The successful candidate will have the flexibility to decide if they would like to be based out Melton West or Bacchus Marsh.See yourself in our team  Our Home Lending Executives are renowned experts in lending and thrive on creating long-lasting relationships. They know how to ask the right...