Service Advisor

3 days ago

Eagle Farm, Australia Autoleague Full time

Fantastic career opportunity with an exciting & innovative group.
- Vibrant team environment & supportive management.
- Fun, supportive, team culture.

**Join the CarPlace Revolution**

Are you ready to be part of something groundbreaking? We’re not your average car buying experience - we’re here to revolutionise the industry and redefine the customer experience. **CarPlace** is a digital car retailer on a mission to transform the way people buy cars, and we need energetic and dynamic individuals to join our team.

**The Role**:

- Greet customers warmly, listen attentively to their concerns, and provide professional recommendations for vehicle repairs, maintenance, and reconditioning requirements.
- Oversee and monitor the performance of key departments, including preparation, sublet repairs, and cosmetic corrections, to ensure vehicles meet company standards and timelines.
- Schedule service and reconditioning appointments, allocating resources efficiently to meet customer and operational needs.
- Coordinate with service technicians, preparation teams, and sublet providers to provide accurate estimates and timelines for work.
- Keep customers informed throughout the service and reconditioning process, providing progress updates, and advising of any changes.
- Complete all required documentation, including work orders and invoices, accurately and within set timeframes.

**What we’re looking for**:

- Outstanding communication skills and commitment to delivering an unparalleled level of customer service
- Excellent listening and problem-solving skills
- Exceptional organisational and time management skills with the ability to multi-task
- Enthusiastic, friendly and proactive demeanour with a helpful attitude
- Career focused, resilient and a drive to succeed
- Computer literate with strong accuracy and attention to detail
- Full drivers’ licence is essential
- Previous experience as a Service Advisor or Automotive technician is highly regarded

**Ready to Apply?**

If you’re ready for a career like no other, we want you to join our team. Send us a copy of your resume and cover letter by clicking 'Apply'.

Please note: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.

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