Customer Service Officer

2 days ago

Sunshine Coast, Australia Chandler Macleod Full time

**About the company**:
**About the role**:

- You will be dealing with a wide variety of customer queries and sales enquiries
- You will be providing a solutions-based approach to each individual query
- You will be required to complete any associated processing administration
- You will be taking on average 40-80 calls per day, and working on a daily basis towards quality and customer service targets/indicators

**About you**:

- You will have excellent communication skills both verbal and written with a strong attention to detail
- You will have intermediate to advanced computer skills and a highly level of data entry accuracy
- You will have the ability to analyse and solve problems with sound decision making and problem-solving skills
- You will have previous experience within a sales orientated or call centre environment is desirable

**Benefits**:

- Monday 21st November start date
- Permanent role
- Full time hours Monday to Friday, rotating rosters between the hours of 7.30am and 5.30pm
- Sunshine Coast location
- Targeted earnings of $69k inclusive of super
- Great team environment

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