
Onboarding & Legal Recoveries Officer - 12 Month Ftc
2 weeks ago
Our Independent Hardware Group (IHG) is seeking a dynamic Onboarding & Legal Recoveries Officer on a 12 Month FTC who will be responsible for the data maintenance, data integrity, onboarding/offboarding and collections activity.
**What you’ll do**:
Able to manage data setup, maintenance and integrity
Ensure adherence to current IHG Collection Policy and Procedures including handling collection calls and queries and credit assessment, onboarding and offboarding of customers.
Responsible for the resolution and/or escalation of customer queries.
Responsible for the allocation of monies paid on to various accounts, reconciliation of accounts within ledger and able to undertake other ‘ad hoc’ duties in relation to credit and risk.
**What you’ll bring**:
Exceptional Communication Skills, ability to build effective relationships at all levels
5+ years’ experience in a credit role, particularly end to end credit (on-boarding, trade insurance & mercantile)
Solid understanding of ERP systems, specifically Dynamics AX.
Intermediate+ Microsoft Excel & Word skills
Excellent written communication skills and attention to detail.
Ability to work under pressure and thrive in a challenging environment.
Strong customer focus
What we can offer you
Flexible work practice - work from home and the office.
The opportunity to help us to shape the future of independent business
Learning and development opportunities
So, roll up your sleeves and bring your best self to work, and we’ll give you the support you need to develop a rewarding career and make your mark on the future of retail.
Make your Mark
Metcash is the power behind Australia’s most successful independent retail brands
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