People Operations Lead

7 days ago

Heatherton, Australia Dovida Full time

**About this opportunity**

As the People Operations Lead, you will play a vital role in supporting the People Experience Pillar by delivering a consistent and engaging employee experience across all stages of the employee lifecycle. This generalist role requires someone with a strong foundation in HR practices and the ability to work proactively across a broad range of responsibilities, from onboarding and compliance to employee engagement.

Based in our Heatherton office, you’ll join a collaborative and values-driven team where your HR expertise will make a meaningful impact. As a member of the Senior Leadership Team, you’ll also contribute to shaping organisational initiatives and supporting strategic priorities, even though this role does not initially include direct reports. This is a fantastic opportunity for a qualified HR professional with previous experience in a similar role who is looking to take the next step in their career within a growing, people-focused organisation.

**Why join us?**
- A rewarding career where you can make a real difference in the lives of seniors and their families.
- A company that values and recognises your contribution, including an Annual Appreciation Day.
- A fun, supportive team environment where you feel connected and included.
- Access to wellbeing support through our Employee Assistance Program.
- Autonomy in the role
- Opportunity to shape processes, policies, and culture.

**Key Responsibilities**
- Champion Dovida’s culture by promoting our values and building trust and connection in every interaction.
- Manage employment documentation and compliance, including audits, wage reviews, and accurate record-keeping.
- Oversee the full employee lifecycle - from onboarding and development to performance, engagement, and retention.
- Drive team engagement and wellbeing through WHS coordination, return-to-work support, and impactful quarterly events.
- Contribute as a key member of the Senior Leadership Team, providing strategic input and supporting organisational goals.
- Effectively leading direct reports as part of day-to-day operations

**About you**
- Formal HR qualifications with 5 + years’ experience in a generalist role.
- Strong communication and interpersonal skills, with the ability to manage conflict effectively.
- Experience in leading and managing direct reports.
- A customer-focused approach, ensuring high-quality support to all stakeholders.
- Confident with systems, with accurate data entry and solid computer skills.
- Ability to work collaboratively with other leaders to shape and deliver organisational priorities.

**ABOUT US**

Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

**Australian work rights**

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

Li-onsite

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