
Team Leader, HR Services
2 weeks ago
**ABOUT THE ROLE: Team Leader HR Services**
**Summary of the role**:
- Responsible for leading the HR Services administrators to deliver quality customer service and execution of day to day HR transactional activities across the employee lifecycle including job advertising, creation of contracts, onboarding new employees, compliance checks, employee changes, and reporting.- Full-time permanent role based at Richmond Support Services office
- Provide direction, advice guidance and leadership support to the HR administration team members
- Monitor workloads and priorities and assist the team to manage and prioritise to ensure deadlines are achieved
- Identify opportunities for process improvement and support the team through changes
- Engage with key stakeholders to resolve and escalate issues (ie. payroll function, HR operational teams)
- Undertake job evaluations using the Mercer Job Evaluation Framework
- Oversee divisional reporting and monitoring of compliance (ie. visas, police checks, WWC, key personnel)
**ABOUT YOU**:
- Relevant degree in HR or a related discipline
- Experienced team leader within a centralised HR services team in a complex environment
- Exceptional organisational and time management skills with the ability to adapt to changing priorities and competing tasks
- Demonstrated ability to drive a customer service focus and operational excellence
**ABOUT US**:
- Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development.
- Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.
**WHAT WE OFFER**:
- Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:
- caring for our people and those important to them with generous employee assistance available for employees and their families
- protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect
- taking a stand against climate change, which is one of the biggest threats to the health of the world and all humanity, and committing to action that will help make our world fairer and more sustainable
- offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.
**WHAT YOU WILL NEED**:
- Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).
- If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process please contact us on the details below.
**Contact Details**
- Lina Paolini - Group HR Services Manager
Group HR Services Manager Lina Paolini
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