Estates Officer

6 days ago

Parramatta, Australia Westpac Group Full time

Permanent, full-time
- Located at ParramattaKeep taking your career up a notch

**How will I help?**

As an Estate Officer, you will play a critical role in supporting our Estate Centre of Excellence, through the assessment and processing of various written requests. In your new role, you will be responsible for ensuring the accuracy of documentation issued to Estates and determining the appropriate servicing path. On any day, you could be identifying cases for escalation and referring onto the relevant team, as well as processing specialist products and Estate payments.

This is a hybrid position, with a minimum three days per week at our Parramatta office. Core hours are 8am - 4:30pm, Monday - Friday.

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Self-motivated and sound decision-making skills
- Quality assurance and risk management lens
- Outstanding time management and planning
- Experience attention to detail
- Customer-centric with strong written and verbal communication skillsExperience in Estates and/or Legal Support highly desirable

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY **or **APPLY NOW **button.

**Do you need reasonable adjustments during the recruitment process?

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