Production/studio Manager

**About the business**

SKUvantage is a successful and fast-growing tech business, helping many of Australia's biggest brands and retailers manage and distribute high quality digital product content. We are the leader in what we do.

SKUvantage was recently acquired by Salsify Inc, a large US tech company that is the global leader in this space. SKUvantage continues to cement its place as the ANZ leader in online product content solutions.

Reporting to our Head of Service Delivery, we are looking for an experienced Production and Studio manager with a passion for helping clients, building an effective team, and finding new ways to deliver quality product content to our clients in a highly efficient way.

**How you'll make an impact**:
You will run content creation production (both photography and digital content) for our incredible suite of clients, managing a team both locally and distributed to deliver briefs efficiently and in a timely manner to our clients.

You will maximise the studio capacity, implement imaging solutions (on time and within budget), drive continuous improvement, scale production to meet high volumes and drive greater efficiencies while ensuring high quality, on-brand content for our clients.

This role is a great career opportunity and will give you exposure to the excitement and challenges of growing a business that supports retail and e-commerce, and enable you to grow with it. You will gain great experience in an evolving workforce: managing remote teams, flexible resourcing, cloud computing, and e-commerce.

**Role and responsibilities**
- Account Management
- Deliver client projects on time and to the brief
- Maintain high client satisfaction through appropriate and ongoing communication
- Deliver profitable sales without compromising quality and performance
- Operate the studio effectively
- Ensure the studio is suitably organised and operated for efficiency
- Make sure the studio has the necessary equipment and deal with suppliers appropriately
- Ensure team members have a safe working environment
- Manage the offshore team
- Be a mentor and leader for the offshore team
- Ensure on time delivery of all briefs
- Engage additional offshore (freelance) to manage spikes in volume
- Recruit and manage team members
- Manage a calendar of all work flowing through the studio
- Ensure work and priorities across team members are balanced and managed
- Support continuous learning and improvement in the team

We pride ourselves on the culture we have built at SKUvantage and the quality of our team. This key role requires a positive, motivated individual that enjoys working in a team and delivering to a high quality for our clients
**You'll enjoy this role if you**:

- Have professional experience in a commercial photography studio
- Are accustomed to the high intensity of an e-commerce studio environment
- Have a proven ability to manage multiple projects simultaneously under tight deadlines
- Have good written and oral communication with team and clients
- Are highly conscientious, well organised and have a passion for quality
- Are personable and an ability to get on with a diversity of people
- Are mature, professional, self reliant, confident and positive

**What we can offer you**:

- $$ + equity
- An exciting and growing tech company with some of Australia’s largest retailers and brands as clients
- An excellent culture where staff are valued and heard
- A highly capable, skilled and motivated team that has a focus on supporting each other and working together
- Celebration of achievements, support for personal development and encouragement of idea sharing
- Close to public transport and shops, with plenty of nearby parking.

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Balgowlah, NSW 2093: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)