Systems Analyst

2 weeks ago

Winston Hills, Australia Ventia Pty Limited Full time

**What’s on offer**:

- Attractive salary package with access to employee benefits such as corporate travel discounts, Novated leases, private health discounts, credit discounts and more.
- Hybrid working arrangements, split between remote working and our bright Winston Hills office with plenty of onsite free parking available.
- Internal career opportunities across the contract and bigger Ventia business.
- Small and supportive team that are a part of one of the largest essential services in Australia & New Zealand.
- Access to a variety of Health and Wellness initiatives - including the EAP, Ventia's Healthy Minds program and Healthy Bodies program.
- We look after each other and foster our people's wellbeing.

**About the role**:
In partnership with Land and Housing Corporation, we are looking for a talented Systems Analyst to join our team and help us maintain and optimize our business systems.

As a Systems Analyst, you will be responsible for providing technical support, troubleshooting, and maintenance for our business systems, as well as identifying opportunities for improvement.

**What you will be doing**:

- Provide support and troubleshoot issues related to our business systems.
- Work closely with end-users to understand their needs and provide solutions to enhance their experience.
- Monitor and resolve systems errors in our business systems, conduct root cause analysis, and identify opportunities for improvement.
- Assist in implementation and testing of system changes, and other technical improvements.
- Provide training and support to end-users on business systems.
- The systems we use include SAP ECC, SAP Ariba, Excel, SQL, Power BI and Digital Forms. Experience using these systems will be highly regarded.

**About you**:

- Computer savvy, competent in Microsoft Suite, particularly Microsoft Excel (v look ups).
- Developed high level communication, interpersonal and organisational skills.

**About Ventia/Land and Housing**:
Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities.

Managing NSW Land and Housing Corporation assets, we care for some of Australia’s most vulnerable citizens. Our work involves maintenance services (planned and reactive) and emergency call out, using our Sydney-based National Call Centre which takes calls directly from residents and actions them right through the process.

**Diversity**:
We acknowledge the importance of our people’s diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

**How to apply**:
Position Reference Number: 152236

**Job Segment**:Systems Analyst, Call Center, Database, SQL, Technical Support, Technology, Customer Service

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