Inbound Sales Consultant

7 days ago

Clayton, Australia Weploy Full time

**Health Insurance Sales Consultant**:
**Be Part of a Brand-New Team & Make an Impact**
Are you a call centre pro who knows how to sell, retain, and provide top-notch customer service? This is your chance to join a leading health insurer as part of an exciting new team where every call is an opportunity to make a difference. No cold calling - just warm leads waiting for your expertise

**Why You'll Love This Role**:

- **All warm leads** - Customers are already interested, you just help them find the right cover.
- **Great earning potential** - $77K package (including super) + a **14% annual bonus** based on team & individual performance.
- **Build something new** - Be part of a fresh, high-energy team shaping the future of health insurance sales.
- **Hybrid work setup** - After training, work **3 days in the office, 2 from home** (once you're competent).
- **Fantastic location** - Work from **Clayton - MCity**, with **free parking** available.
- **No weekend work** - Rotating roster between **8 AM - 6 PM, Monday to Friday.**

**What You'll Be Doing**:

- Handling **inbound** calls from potential customers looking for health insurance solutions.
- Making **outbound** follow-up calls to customers who've shown interest - no cold calling
- **Selling & retaining** - Help customers choose the right plan while ensuring they stay covered.
- Providing an **exceptional customer experience** by guiding them through their options with confidence and care.
- Meeting and exceeding **KPIs** across sales, retention, call efficiency, customer experience (NPS), and compliance.

**What We're Looking For**:

- **Call centre experience is essential** - You've done this before and know how to handle high-energy sales and retention conversations. Ideally with 6-12 months recent call centre experience within the last 2 years.
- A **sales mindset** - You thrive on hitting targets and closing deals while keeping customers happy.
- **Excellent communication skills** - You can confidently navigate conversations, build trust, and simplify complex information.
- **Resilience & adaptability** - You know how to handle objections and turn challenges into opportunities.
- **A team player** - This is a new team, and we need people who are ready to collaborate and help shape the culture.

**The Details**:

- **Training**: 3 weeks total - 2 weeks of in-office phone training to get you set up for success.
- **Assessment Centers**: March 13th-14th (Thurs/Fri) - 3-hour session in Clayton or the CBD, including a business presentation, role-play, and interview.

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