Housing Officer

2 weeks ago

Logan Central, Australia Empire Careers Full time

Contact Name : Louise Clark

Contact Phone : 07 3231 1212

Location : Logan Central

Job Type : Fixed Term/ Temp

Job Salary : $44.49 per hour

**A03 Housing Officer**

**$44.49 + super per hour**

**3 months + possible extension**

**QLD Government**

**ASAP Start**

**Logan**

Great opportunity to join this collaborative, close knit team in a Housing Service Centre where you will provide a broad range of applicant, tenancy and property management services and advice to customers with complex needs.

**The Role**
- Maintain accurate customer and property records using the Microsoft Suite and internal IT systems with a high level of accuracy.
- Manage tenancy arrangements, allocations, changes of tenancy and vacancies and liaise with other housing providers ensuring departmental compliance
- Conduct home visits to properties and investigate and facilitate any tenancy disputes and complaints.
- Manage property maintenance and conduct property inspections.
- Manage and monitor rent and maintenance arrears, rent assessments, payment arrangements, refunds and collections

**You**
- Proven customer service experience (telephone and face to face)
- Intermediate Microsoft Office skills and confidence to quickly learn additional IT systems
- High attention to detail and able to work independently
- Excellent communication skills
- High confidentiality, empathy and resilience to deal with people in distress
- Able to work under pressure in a fast paced environment
- A National Criminal History check will be required before placement
- Drivers License

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