MCFP Community Engagement Officer

Seeking a passionate and dedicated individual to join the Queensland Multicultural Child & Family Program (MCFP) team as a Community Engagement Officer

Are you committed to making a difference in the lives of children and young people in Out of Home Care? Do you have a passion for strengthening family connections and supporting diverse communities? We have an exciting opportunity to join our team in a pivotal role.

About the Role

The Community Engagement Officer plays a vital role in ensuring children and young people in our care maintain strong connections with their extended family networks. This position is central to our mission of finding family and kinship care arrangements, aligning with the "Connected" domain of the Queensland Care Services Outcomes Framework.

Based in our Logan office, this is a part-time 12 month max term contract.

Key Responsibilities:

• Family Search and Finding: You will be responsible for identifying and locating extended family members for children and young people under the Chief Executive's custody or guardianship.
• Building Connections: You will inform family members about departmental processes and care arrangements, and facilitate their involvement in the child's life.
• Support and Advocacy: You will provide practical support to families considering kinship care, assisting with documentation, housing, income support, and access to funding to support family engagement.
• Stakeholder Collaboration: You will liaise with the child's safety network, regional Placement Support Services, and other internal and external stakeholders to promote and support culturally responsive foster care.

Essential Criteria:To be successful in this role, you will have:

• A Diploma in Community Services or equivalent experience.
• Demonstrated experience in working with diverse communities, including Culturally and Linguistically Diverse (CALD) communities.
• Strong communication and community engagement skills.
• Knowledge of the Out of Home Care system.

This is a chance to use your skills and passion to directly impact the lives of children and families, contributing to better outcomes and a stronger sense of belonging for those in our care.

Please reach out to us for the full Position Description to review the Key Responsibilities and Measures of success.

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay
• Industry leading hybrid and flexible working arrangement supporting work from home and office, including the opportunity of a 9-day fortnight.
• Access to in-house training and learning opportunities for professional development and growth.
• Access to our inhouse wellbeing programs
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

Our commitment to Diversity

SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

To Apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.

Applications close 26th August 2025

If you would like more information on the recruitment process, please contact the talent acquisition team at or call us at

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in providing alternative formats to apply, making adjustments to the recruitment process, (including the application form), and offering information about workplace adjustments and support networks. Should you require adjustments please email us