Customer Service Officer

1 week ago

Joondalup, Australia 11 Recruitment Parent Full time

Full-time role in Joondalup
- Grow and develop career in the car finance industry| Full training provided
- Work with UKs leading online asset finance brokers

**The Opportunity**

Key performance objectives include:

- Maintain high customer satisfaction ratings through effective problem-solving and excellent service.
- Build and sustain strong relationships with key stakeholders.
- Provide accurate and timely proposal information to brokers.
- Respond to inbound and outbound calls promptly, providing knowledgeable and friendly service.

**You**
We are seeking individuals who have a deep-seated desire to make a difference. Your role in our client's small, dedicated team will be pivotal in helping individuals improve their lives through financial freedom. You bring your passion for helping people, and we provide the platform for you to make a real impact.

**The Client**
Our client is an ambitious UK-based car finance brokerage, making waves internationally with a new expansion in Australia. Over the past 7 years, the company has transformed from a promising start-up to a successful small enterprise, to one of the UK's largest brokers. Their growth is impressive, having approved and funded over £1.05 BILLION in UK car loans in the past 12 months alone. Their next goal? To become Australia's leading car finance broker.

This client upholds four core values: simplicity, impartiality, transparency, and efficiency. Their mission is to make car finance simple and safe for everyone. They partner only with trusted lenders and provide a swift, straightforward online process, along with flexible financial options.

Our client also provides a range of car finance products, including car loans, leisure vehicle loans, and commercial loans. Whether you're looking for a new family car, a caravan for your next holiday, or a fleet of vans for your business, they have a finance solution to suit you.

**Keywords**: Customer Support Officer, Client Service Officer, Customer Service Representative, Customer Support Representative, Client Service Representative, Customer Relationship Officer, Client Relationship Officer.

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