Venue Manager

3 days ago

Penrith, Australia The Flower Shop Full time

_**Venue Manager at The Flower Shop Penrith**_

**Immediate Start | Flexible Evening Hours | Lead a Modern Hospitality Team**

**The Flower Shop Penrith** is on the hunt for a capable and committed **Venue Manager** to take the reins of our boutique dining and cocktail bar venue. This role is suited to a proactive leader ready to run operations independently, manage staff and functions, and drive customer satisfaction and business growth.

Position Overview

This is a **hands-on, leadership-focused position** where you’ll oversee every aspect of the venue’s operation — from staff management and event coordination to stock control and reporting. You’ll work closely with ownership and be a trusted leader to the in-venue team.

Working Hours & Availability
- **Rostered from Wednesday to Sunday**:

- **All evening shifts from 5:00 PM to 12:00 AM (midnight)**:

- Must be available **weekends without exception**:

- Must be available to coordinate and attend **all private functions** as required

Flexibility is essential — events, customer flow, and operations may require slight time adjustments.

Your Responsibilities

**Staff Leadership & Rostering**
- Create and manage staff rosters with full accountability for coverage
- Supervise daily operations and lead by example during service
- Hire, train, coach, and, where necessary, manage exits
- Ensure positive workplace culture and high service standards

**Operations Management**
- Oversee food and beverage service delivery and floor coordination
- Ensure setup, pack-down, and cleanliness are maintained daily
- Manage all private events from enquiry through execution
- Maintain compliance with licensing, safety, RSA, and food handling regulations

**Stock Control & Budget Management**
- Conduct regular stocktakes and control wastage
- Order kitchen, bar, and cleaning supplies efficiently
- Keep within budget targets and manage supplier relationships

**Head Office Reporting & Business Administration**
- Submit weekly reports to head office with staffing, sales, and event summaries
- Work toward monthly KPIs and financial targets
- Receive performance-based bonuses for hitting agreed goals

**Customer Service & Function Coordination**
- Manage and respond to function and booking enquiries
- Ensure customer satisfaction and handle feedback promptly
- Plan and lead small and large-scale functions

Skills & Experience
- Previous experience in venue, bar, or restaurant management
- Strong understanding of hospitality operations and staff leadership
- Excellent communication and reporting skills
- Competent in rostering, stock management, and cost control
- Proactive, organised, and confident in managing teams and clients
- Availability across evenings and weekends is **non-negotiable**

What You’ll Get
- Autonomy to run and shape a well-regarded local venue
- Creative and energetic team culture
- Supportive relationship with ownership group
- Monthly performance bonus structure
- Flexible, consistent evening hours

**Job Types**: Part-time, Permanent, Casual

Pay: $23.25 - $49.67 per hour

Expected hours: 30 per week

Schedule:

- 8 hour shift
- Every weekend
- Fixed shift
- Night shift
- Public holidays
- Weekend availability
- Weekends only

Supplementary Pay:

- Monthly bonus
- Tips

Application Question(s):

- RSA Required

**Experience**:

- Hospitality : 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 02/07/2025

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