Aps Level 2
21 hours ago
**Role purpose**
The Museum has an exciting opportunity for a professional to join the Retail Team as a Sales Assistant to deliver a high level of customer service in The Museum Shop.
The role of the Museum Shop is to raise commercial revenues while at the same time enhancing visitor experiences through the provision of merchandise that is largely inspired by Museum exhibitions, programs and its unique building.
This position works a 7-day roster and involves manual lifting and long periods of standing. All team members work weekend shifts and public holidays
**Key accountabilities**
- Perform retail functions including the processing of sales, online orders, returns and exchanges using an electronic Point of Sale system.
- Providing excellent customer service to customers, assisting them with their purchases and enquires.
- Ability to resolve customer queries and escalate matters when required.
- Opening and closing of the Retail stores including the responsibility of key safety.
- Reconcile the end of day takings in the point-of-sale system.
- Respond to incoming telephone calls in a courteous, friendly and timely manner.
- Assist in achieving sales and service targets of the National Museum Shop.
- Conduct stock monitoring including stocktake, pricing, restocking and ordering.
- Assist with visual merchandising activities under the direction of the management.
- Processing of online and mail-order sales.
- Maintain store cleanliness and tidiness to ensure shop display standards are maintained.
- Assist in the set up and de-installation of in-store events and satellite exhibition shops.
- Adhere to all health, safety and security policies to create a safe environment for customers and staff.
**Selection criteria**
- Experience in a retail sales environment with the ability to meet KPI’s and/or sales targets.
- Demonstrated commitment to customer service excellence.
- Well-developed interpersonal skills, including the ability to communicate clearly, concisely and pleasantly with customers.
- Ability to work effectively and flexibly with mínimal supervision both as an individual and as part of a team.
**Eligibility**
- be an Australian citizen
- undergo pre-employment checks, including a police record check
- hold or be eligible to hold a security clearance at the level specified in the position description.
The Museum is committed to ensuring a child-safe and child-friendly environment. All employees are expected to demonstrate a commitment to, and support for, these principles, in theory and practice.
**To apply**
**Applicants must include a 1-page pitch addressing their suitability for the role against the essential and desirable Skills, experience and qualifications. Applicants must also provide a resume and contact details for 2 referees.**
**Applications close at 11.59pm Sunday, 9th Match 2025.
-
Aps Level 5
3 days ago
Canberra, Australia Australian Government Therapeutic Goods Administration Full timeAPS Level 5 - $81,372 - $88,000 - Canberra, ACT The Medicinal Cannabis Section, within the Office of Drug Control, is looking to fill multiple ongoing Administration Officers at the APS 5 level. The positions sit within the Business Support team of the Medicinal Cannabis Section. Applicant Kit
-
Aps Level 5
2 weeks ago
Canberra, Australia Australian Government Full timeAPS Level 5 - $84,627 to $91,520 per annum - Canberra, ACT The Medicinal Cannabis Section, within the Office of Drug Control, is looking to fill multiple ongoing Administration Officers at the APS 5 level. The positions sit within the Business Support team of the Medicinal Cannabis Section. Applicant Kit
-
APS Level 4
4 days ago
Canberra, ACT, Australia Australian Department of Health Full time $81,954 - $86,994 per yearAPS Level 4 - Procurement Support Officers - Commercial Management SectionAPS Level 4$81,954 - $86,594Canberra, ACTAre you looking to take the next step in your career and gain valuable experience in government procurement? We are seeking motivated individuals to join our team as Procurement Support Officers at the APS4 level.This role is ideal for someone...
-
APS Level 6
15 hours ago
Canberra, ACT, Australia Australian Department of Health Full time $98,336 - $110,937 per yearAPS Level 6 - Executive Assistant - Executive BranchAPS Level 6$98,336 to $110,937Canberra, ACTThe Executive Assistant has responsibility for providing comprehensive administrative support to a Deputy Secretary. You will be responsible for the delivery of timely, efficient, and effective high-level administration and executive support. You will manage...
-
Canberra, Australia Murray Darling Basin Authority Full timeOngoing or Non-ongoing - APS5 $86,755 - $95,479 plus 15.4% Superannuation or APS 6 -$98,575 - $108,492 plus 15.4% Superannuation - Canberra, Mildura, Adelaide Expressions of Interest - Open to MDBA Employees Only APS Level 5 River Operator APS Level 6 River Operator Ongoing at level or Non-Ongoing at level or Acting Opportunity **The Position** As a...
-
APS Level 3
4 days ago
Canberra, ACT, Australia Australian Department of Health Full time $72,000 - $80,000 per yearAPS Level 3 - Contact Centre - Senior Customer Service Officer (several positions)APS Level 3$72,336 - $80,179Woden, ACTLead with Impact in a Frontline Customer Service Role.As a Senior Customer Service Officer, you'll be at the forefront of delivering exceptional service to the community, health providers, and internal teams. This role offers the...
-
Aps Level 6
2 weeks ago
Canberra, Australia Australian Government Therapeutic Goods Administration Full timeAPS Level 6 - $91,092 - $102,765 - Fairbairn, ACT Health Products Regulation Group's Prescription Medicines Authorisation Branch in Medicines Regulation Division is seeking to fill a Program Officer position at the APS6 level in Business Systems review and Reporting Section on an ongoing basis. We are looking for a motivated, engaged, high performing...
-
Aps Level 6
2 weeks ago
Canberra, Australia Australian Government Therapeutic Goods Administration Full timeAPS Level 6 - $88,439 - $99,772 - Fairbairn, ACT The Senior Intelligence Analyst develops and maintains the TGA’s collection capability through stakeholder engagement, undertakes analysis of multiple data streams and provides timely intelligence advice to enable its clients to make informed decisions when undertaking compliance and enforcement action in...
-
Aps Level 6
4 days ago
Canberra, Australia Australian Government Therapeutic Goods Administration Full timeAPS Level 6 - $88,439 - $99,772 - Fairbairn, ACT - Parramatta, NSW - Melbourne, VIC An opportunity to work in a new role and build experience in medical device regulatory compliance is now available as part of our newly established medical devices vigilance team. The role will have an impact in ensuring medical devices sponsors comply with regulations and...
-
Aps Level 4
1 week ago
Canberra, Australia Australian Government Therapeutic Goods Administration Full timeAPS Level 4 - $75,917 - $80,215 - Fairbairn, ACT Do you have a passion for accounts and finance? If so, we have a terrific opportunity to join a dynamic team at the heart of health product regulation in Australia. Your job is to deliver high quality revenue management across TGA. You’ll be a natural collaborator with success in breaking down...
