Operations Specialist

2 weeks ago

Matraville, Australia TNT Express Full time

**The Company**

FedEx Express is one of the world’s largest express transportation companies and has consistently been selected as one of the world’s top 500 companies and the World’s Most Admired Companies by “Fortune” magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories.

As TNT and FedEx officially joined forces on 25 May 2016 this role will support both FedEx and TNT businesses within Australia.

**About the role**:
An exciting opportunity has become available for an Operations Specialist to join our Operations team at our Matraville station**. **Reporting to the Manager, Operations Excellence, as the Operations Specialist your main responsibility is to review and improve business processes and procedures, including systems to optimise the operations. You will participate in or lead projects to develop change to current systems and processes whilst working with and communicating to internal and external customers to achievement key business objectives.

**Key responsibilities**
- Performs, participates in or coordinates audits and reviews of existing processes or documentation to ensure appropriate standard and rules are applied.
- Initiates, analyses and works on projects which deliver business solutions through improved processes which can include improved efficiencies, delivering additional customer services or leveraging outsourcing or vendor opportunities within department.
- Validates and completed accurate and timely reporting
- Identifies risks and opportunities within key processes in the area/ department and shares findings with management
- Aligns and gains commitment to actions across teams and from different stakeholders.
- Work with vendors to conduct regular equipment maintenance and property maintenance

**Qualifications/Experience required**:

- Relevant Bachelor Degree or equivalent relevant work experience
- Four years of relevant work experience
- Accuracy and a high level of attention to detail
- Problem solving skills
- Influencing and Persuasion skills
- Excellent written and verbal communication skills
- Excellent Interpersonal skills
- Previous experience in Microsoft Office Suite

**The Philosophy**

People-Service-Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees’ well-being and value their contributions to the company.

**The Culture**

We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

**The Mission**

We strive to be the Best Company to work for with the Best Service and the Best Brand in our Industry.

**Benefits**
- $65,000 - $75,000 base plus super
- Safety Above All Culture
- Career development opportunities
- A positive working culture, with our People-Service-Profit philosophy - putting our people first
- We care for our employee’s well-being and value their contributions to our company

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