Service Coordinator

4 days ago

Dandenong, Australia Truck-Tech Full time

TRUCK TECH is growing, and we’re on the lookout for a proactive and organised Service Administrator to join our Fleet Services team in Dandenong.

This role is perfect for someone with a keen eye for detail, strong coordination skills, and a passion for keeping operations running smoothly behind the scenes.

**The Role**:

- Manage and maintain service bookings across a variety of clients and fleet sizes
- Coordinate repairs, prioritising urgent issues and minimising vehicle downtime
- Create and finalise job cards, quotes, and invoices
- Liaise with internal teams and customers to ensure seamless workflow
- Maintain compliance documentation aligned with NHVR and company requirements
- Support a positive safety culture by attending toolbox meetings and WHS sessions
- Report on outstanding work and rebooking schedules to keep the team on track

**What We’re Looking For**:

- Strong background in administration - planning or scheduling experience is a bonus
- Previous experience in a service department, transport or heavy vehicle industry
- Excellent customer service skills and strong written and verbal communication
- Confident with Microsoft Office - CRM system experience desirable
- Ability to build and manage job cards with accurate materials and parts
- NHVR maintenance scheduling knowledge is highly desirable

**Why Join TRUCK TECH?**
- Enjoy a base salary from $70k, dependent on experience
- Permanent, full-time position | Monday to Friday based in our Dandenong branch
- Collaborative, safety-focused and friendly team
- Certified Great Place to Work
- We promote from within - embrace the adventure and grow your career
- Supportive team culture where your ideas are welcomed and valued
- No two days the same - variety, challenge, and meaningful work

**Our TRUCK TECH values**:
1. DON’T F%# THE CUSTOMER

2. SAFE WORK, SAFE MIND, SAFE COMMUNITY

3. SAY IT. DO IT. NO BS

4. BLAMELESS PROBLEM SOLVING

5. EMBRACE THE ADVENTURE

Pay: From $70,000.00 per year

Work Authorisation:

- Australia (preferred)

Work Location: In person

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