Sps Technical Support Officer

5 days ago

Welshpool, Australia CPS National Full time

Australia’s largest privately owned Engineering Organisation
- Specialists in stand-alone power systems
- Employee Benefits: Compressed work week, fitness subsidies, health care discounts, paid parental leave

As part of our team, we will encourage your ideas, support your ongoing development and career growth, and offer a collaborative environment - all aimed at helping you take your career to the next level.

**Employee Benefits**:

- Flexible work arrangements
- Paid overtime & travel allowances
- Paid parental leave
- Salary packaging
- Purchased leave
- Private Health Care discounts
- Wellbeing programs and discounts
- Education assistance and personal career development

**THE OPPORTUNITY**

As a Technical Support Officer you will be a part of an exciting program of work to provide specialist technical support for customer and employees on our standalone power system products. You will play a critical role in the delivery of contracts and work closely with our teams to solve problems ensure effective project outcomes.

**WHAT YOU'LL DO**

In this key role you will:

- Provide guidance and support on standalone power system product development;
- Prepare designs, drawings, plans and specifications for each project as required;
- Undertake technical specification reviews and resolve non-conformances as required;
- Participate in customer and contractor meetings and lead the resolution of technical issues;
- Be the project technical interface with project subcontractors and suppliers as necessary;
- Provide guidance and relevant technical information on time to the project team, management and site installation teams;
- Provide technical support and design initiative to assist the estimating, engineering and production teams;
- From time to time visit site to undertake inspections, testing and customer / contractor meetings.

**WHAT WE'RE LOOKING FOR**

Your electrical background (trade/degree qualified or equivalent practical experience) and strong technical capability will be complemented by:

- Demonstrated experience in resolving technical problems;
- Effective customer relationship management;
- Experience working on solar power installation and design projects will be highly regarded;
- Strong communication and negotiation skills.

**WHY CPS NATIONAL?**

CPS National employs leading edge technology, including battery, solar and hybrid power solutions to deliver unique renewable and conventional power generation infrastructure. We are specialists in the design, construction, commissioning and operation of critical and stand-alone power systems.

CPS National is part of a network of companies under the Ampcontrol group which primarily provides solutions focusing on the Mining, Telecommunications and Utility sectors. For over 50 years we have been dedicated to solving operational challenges. We help our customers make the most of their assets with the expertise of our dedicated engineering and service teams, comprehensive field maintenance and repair, manufacturing, installation and testing services. Our pioneering integrated electrical solutions and technology makes a meaningful improvement to people's lives across the globein short, our people do some seriously cool stuff to energise our world

If you believe you have the right skills, experience and passion for succeeding in this role, please submit your cover letter and resume for consideration via the li

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